Tagged: , ,

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • January 29, 2019 at 9:39 am #1059917
    Perun

    Hello,

    Trying to update from 4.5.2 to 4.5.3 and receiving an error. The Token is valid and was revalidated on 2019/01/29 07:14

    Thanks

    January 29, 2019 at 2:57 pm #1060016
    Nikko

    Hey Perun,

    Can you try to update again?
    Some who experienced the same issues tried it again earlier and was able to update successfully: https://kriesi.at/support/topic/update-4-5-3-failed/

    Best regards,
    Nikko

    January 30, 2019 at 8:58 am #1060377
    Perun

    Hi Nikko,
    it is still not working. I tried the day before yesterday, yesterday (when I wrote you) and today. Alwas keep getting the same error message :-(

    Perun

    January 30, 2019 at 10:30 am #1060413
    Buro Staal

    Same here. Multiple sites on multiple servers.

    January 31, 2019 at 11:16 am #1060883
    Vinay

    Hi,

    Please clear the cache and try again it should work for you. If it does not please update the theme using an FTP client. Please refer to this link for step by step instructions.

    Best regards,
    Vinay

    January 31, 2019 at 7:00 pm #1061107
    Perun

    Hi Vinay,

    you are not being serious? I have multiple installations on multiple servers?! I paid for all the licences and this is the second time I´m told to manually update?!?

    I want to add that I cleared the cache, I deactivated all plugins and it is still not working!

    Perun

    January 31, 2019 at 7:19 pm #1061116
    mfregosi

    Hi there, i have automatically updated the theme, but remains the update notice in the updates section of wordpress:
    Enfold You are using version 4.5.3. Upgrade to version 4.5.3.

    Best regards

    Maurizio

    January 31, 2019 at 8:10 pm #1061136
    Tanja

    Still getting error. I have tried several times and get the same error every time. As Perun said, it is the second time and I too have multiple installations and are NOT keen on haveing to manually update – again! Will there be a fix for this?

    February 2, 2019 at 12:21 am #1061807
    Nikko

    Hi,

    Maybe this post can help with the issue you’re having: https://forums.envato.com/t/problems-updating-enfold-via-personal-token/210154
    The solution posted in that thread is to use a token with the following permissions: https://build.envato.com/create-token/?purchase:download=1&purchase:verify=t&purchase:list=t&purchase:history=t&user:username=t&user:email=t

    • View and search Envato Sites
    • View your Envato Account username
    • View your email address
    • Download your purchased items
    • List purchases you made
    • Verify purchases you’ve made
    • View your purchases of the app creator’s items

    Best regards,
    Nikko

    February 4, 2019 at 1:56 pm #1062675
    Tanja

    Hi,
    Unfortunately that didn’t change anything. I was missing the permission “View your purchases of the app creator’s item, and added that and revalidated the token on my website. I then tried to update again, but I got the samme error unfortunately.
    Have you found the reason for the problem?

    February 4, 2019 at 2:06 pm #1062679
    Perun

    The update finally worked for me (didn´t change the token or anything else), but only by updating it from the WordPress-Dashboard. Unfortunatly now I get the same message as mfregosi

    Enfold You are using version 4.5.3. Upgrade to version 4.5.3.

    Hope there will soon be a solution to this!

    February 4, 2019 at 7:11 pm #1062794
    Nikko

    Hi Perun,

    The problem occurs due to cached results from Envato, this will be fixed on the next update of Enfold. :)

    Best regards,
    Nikko

    February 4, 2019 at 9:13 pm #1062856
    Tanja

    Hi Nikko, will that fix the unabillity to update as well? And is there an eta the release of the next update?

    February 6, 2019 at 6:27 am #1063460
    Rikard

    Hi Tanja,

    I’m not sure what you mean by unabillity to update? If you should need help updating your site then please open a new thread and include admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)
  • You must be logged in to reply to this topic.