Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 13, 2015 at 6:36 pm #443940
    DJQuad

    Downloading update (link removed)
    Unpacking the update…
    An error occurred while updating Enfold: Could not create directory.

    Can you tell me what directory it’s trying to create? This is on a Windows server.

    May 13, 2015 at 6:48 pm #443946
    Yigit

    Hi DJQuad!

    Please try updating the theme via FTP – http://kriesi.at/documentation/enfold/updating-your-theme-files/
    If that too does not help, please check file permissions – https://codex.wordpress.org/Changing_File_Permissions

    Best regards,
    Yigit

    May 13, 2015 at 6:51 pm #443950
    DJQuad

    That doesn’t include Windows. What directory is it trying to create?

    May 13, 2015 at 6:59 pm #443956
    Yigit

    Hi!

    If you are using WAMP, it should be in C:\wamp\www\your-instalation\wp-content\themes

    Cheers!
    Yigit

    May 13, 2015 at 7:59 pm #443973
    DJQuad

    I’m asking you what directory it’s trying to create.

    May 13, 2015 at 9:19 pm #443998
    Yigit

    Hey!

    It is trying to create enfold folder inside wp-content/themes folder. Themes folder may not have correct permissions, which could be causing the issue. Please check the permissions of “themes” folder and make sure it is 755

    Cheers!
    Yigit

    May 15, 2015 at 7:46 pm #445122
    DJQuad

    The permissions are right.

    It’s trying to create folder:

    C:/HostingSpaces/djquad/killshotservers.com/wwwroot/wp-content/upgrade/enfold.zipAWSAccessKeyIdAKIAJYG5ROGJ6X7Z3M6QExpires1431711127Signatureij0PpxmTywa6sS%2F%2Fd8B7aveRtio%3Dresponse-content-dispositionattachment%3B-filename%3Dthemeforest-4519990-enfold-responsive-multipurpose-theme-wordpress_theme

    Which fails when it hits PHP’s mkdir function. Using a simpler folder name works.
    http://killshotservers.com/test.php

    May 18, 2015 at 4:31 pm #445791
    Yigit

    Hi!

    Were you be able to figure it out? Unfortunately, there is not much we can do without seeing the installation live on the server. If you happen to have the issue when moving your site to a live server, please post FTP access here privately also upload enfold.zip file somewhere on your server so we can install the theme for you.

    Best regards,
    Yigit

    May 19, 2015 at 10:53 pm #446755
    DJQuad

    No. The install works fine so I guess my only option is FTP since your updater clearly doesn’t work on Windows.

    May 21, 2015 at 6:25 am #447574
    Rikard

    Hi!

    Ok, please let us know if you should have any more problems.

    Regards,
    Rikard

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