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  • May 22, 2021 at 6:26 pm #1301762
    Govind

    I purchased Enfold Theme – I am trying to make some changes to the website theme and update.

    Whenever I press update – I am getting the following error: Updating failed. The response is not a valid JSON response.

    Can someone help me with the issue?

    Thank you.

    May 24, 2021 at 3:38 am #1301880
    Intell

    I have the same issue!

    May 24, 2021 at 7:39 am #1301920
    Rikard

    Hi Govind,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    May 24, 2021 at 7:39 am #1301921
    Rikard

    Hi Intell,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    May 24, 2021 at 8:17 am #1301931
    Intell

    I downloaded this plugin and it worked!

    Disable Gutenberg

    May 24, 2021 at 4:55 pm #1302068
    Yigit

    Hi,

    Glad you figured it out!

    You can also choose to use WP Classic editor in Enfold theme options so you would not need to use an additional plugin – https://imgur.com/a/L9nac3r :)

    Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

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