Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 15, 2020 at 8:20 pm #1193271
    greencastle07

    Hi!

    I’ve been having problem updating pages on website. I’m getting the above error message. I tried activating and deleting some of the plugins but it didn’t work. I also updated the .htaccess as suggested in one of the forums in wordpress website who’s having the same problem, but still the same. Any advice?

    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    I also reset the permalinks. – No go.

    I updated the wordpress version and efold theme – No go.

    Now, website is not displaying correctly in firefox browser.

    I really need help.
    ============
    UPDATE:
    I found out it only seem to happen on the Home page with Full Screen Slider. Any solution for this?

    Thanks!

    • This topic was modified 4 years, 9 months ago by greencastle07.
    March 15, 2020 at 9:45 pm #1193319
    Victoria

    Hey greencastle07,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Please tell us step by step how to reproduce the issue.

    Best regards,
    Victoria

    April 24, 2020 at 9:56 pm #1206973
    greencastle07
    This reply has been marked as private.
    April 26, 2020 at 4:33 pm #1207288
    Victoria

    Hi greencastle07,

    Credentials did not work for me. Could you please update the credentials?

    Best regards,
    Victoria

    April 26, 2020 at 10:03 pm #1207370
    greencastle07

    Hi Victoria,
    Hope you are safe wherever you are.
    Sorry about the wrong credentials. But I’ve got some positive updates. I was able to eliminate the JSON error. I installed the WordPress Classic Editor which I think (I hope) resolved the problem when saving the page created in Avia Layout Builder.

    I still need your help though with the POPUP. Can you help me please take a look at it why I can’t make any popup plugins to work? The most recent want that I’m trying to make it work is the LayerSlider WP POPUP. I’ve updated the credential info in my other post.

    Thanks!

    • This reply was modified 4 years, 8 months ago by greencastle07.
    April 28, 2020 at 4:55 pm #1207855
    Victoria

    Hi greencastle07,

    Glad you got it working for you! :)

    If you mean the Layer Slider POPUP function, you need to write to the Layer Slider support for that.

    If you need further assistance please let us know.
    Best regards,
    Victoria

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