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  • #1426981

    How do I update my current website with the latest enfold theme? I don’t want to override my current contents. I have enfold theme installed about 5 years ago. I just bought the latest update now.

    Reason behind purchasing 6 months support/update is because:
    I have been trying to update my site recently but the update is not reflecting. If I make an update and save it, once I reload the page, the update disappears. (this is at my backend, of course the changes are not reflection on my front end)

    Here is the error log from my “public_html” folder

    [02-Dec-2023 17:15:11 UTC] PHP Warning: Creating default object from empty value in /home2/ab1501/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php on line 28

    #1426989

    Hey myprodesign,
    Thanks for the link to your site, but the login is not working, I see that you are using the version 4.5.6, this is quite old and I don’t know what PHP version you are using which is what your error above is about. I believe that you can safely manually update with the instructions below, nonetheless are you able to make a full server backup on your webhost?
    If you are, please do so or ask your webhost support to make a full backup including the databases and then update with these steps:
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    #1426994

    Thanks for your prompt response.
    I just updated my theme successfully.
    I also updated my PHP to version 8.0. (The old version was 7.4)
    My WordPress version is: Current version: 6.4.1
    Theme: latest version! (5.6.8)

    My website is still not keeping the changes. Once I reload, the changes disappears

    Error log:
    [02-Dec-2023 17:13:10 UTC] PHP Warning: Creating default object from empty value in /home2/ab1501/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php on line 28

    [02-Dec-2023 17:15:11 UTC] PHP Warning: Creating default object from empty value in /home2/ab1501/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php on line 28

    #1426997

    Hi,
    Thanks for the feedback, please explain the steps you are taking for the changes that disappear when you reload the pages so we can try and understand better.
    Perhaps screenshots would help, you can paste the screenshot links in the post.

    Best regards,
    Mike

    #1426999

    Here is a link to before and after images

    Once I reload the page will revert to the screen on the left without saving the changes.

    #1427001
    #1427009

    Hi,
    Thanks for the feedback, please try disabling all of your plugins and clear your LightSpeed cache. If that resolves the issue, reactivate each one individually until you find the cause.
    If not the try disabling your LightSpeed cache and see if that solves, this looks like it cold be a object-oriented cache issue.
    As I investigate your LiteSpeed plugin setting further it gives a warning that you don’t have a LiteSpeed web server:
    Enfold_Support_4055.jpeg
    Please double check your webhost if you do and way the plugin doesn’t think you do, perhaps this conflict is the issue.
    I still recommend first disabling all plugins and see if that helps, then if not the try disabling your LightSpeed cache and check again.

    Best regards,
    Mike

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