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HI,
I have version 4.4 and am trying to update to update to the latest version within my WordPress/enfold interface. It usually tells me an update is available but it does not recognize that anything is available. Does this mean I must download the install like a new installation?
I have already upgraded to WordPress 5.01.
Thanks,
KeithI would download the latest version 4.5.1 and update manually via FTP. You’re probably caught in the chicken/egg loop where themeforest have changed from an API key to a private token but you can’t enter this until you have the correct theme version and so on.
One more question. I have downloaded the new .zip file. Should I upload it to /wp-content/themes/enfold ? and extract over the existing files?
Hi khickman,
You can upload the zip file.
If you need further assistance please let us know.
Best regards,
VictoriaHi. I do need further help. Can you please point me to installation instructions using FTP. I can FTP the zip file up but not sure where to go from there. Note that I have a working website in place now. This will not overwrite any of my existing site design, will it?
Hi khickman,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Please make a full backup of your website before you attempt any update.
Best regards,
VictoriaHi khickman,
You can rename the existing Enfold folder and upload the new version of the theme in the folder named enfold.
Best regards,
VictoriaWhen I did this it broke my site. I don’t mind it being down while your working on it but don’t know when you will be back to it.
So, I have created a folder called enfold-zip that has the new enfold zip file. Can you just rename the folders when you are ready to work on it?
This is the path. /httpdocs/wp-content/themes
Thanks,
KeithHi,
Sorry for the late reply, I have taken a look at your site and found your admin login & ftp access, along with your v4.5.2 upgrade file.
For the next step, I renamed your old theme folder to “enfold-old” and extracted your zip file to “enfold” this loads the new theme as your activate theme.
I then checked that your Enfold Theme Options > Performance > Disable Template Builder Elements > Always load all elements was enabled and your Enfold Theme Options > Performance > JS & CSS file merging and compression was disabled. I then cleared your site cache.
In my tests your site seems to be running correctly now.
Please note we have a new option at: Enfold Theme Options > Select Your Editor which you can change to disable the “Block editor” if you wish.
So I have left your “enfold-old” in your themes until you are satisfied that your site is running correctly, as a backup.
To restore simply rename to “enfold” via ftp, if you are satisfied with v4.5.2 this please delete “enfold-old” via ftp, not the theme options page
Please let us know if we can assist further.
Thank you for your patience.
Have a Marry Christmas :)Best regards,
MikeHi,
Yes you can change the settings back, as for the editor preference, it seems most people like the old editor, but both should work.
But please note that the Enfold advanced layout builder is not meant to work inside of the block editor, that is just like before, if you build a page with the advanced layout builder elements please don’t try to edit it with the block editor/classic editor, or visa versa.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards, have a Merry Christmas,
Mike
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