Viewing 10 posts - 1 through 10 (of 10 total)
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  • #1173386

    Hi,
    I’m trying to update my Enfold child theme (currently 4..6.3.1) to the latest version, but clicking the Update Now button in the Theme Update tab yields an error page, in Dutch: “Je hebt geen toestemming om deze pagina te bekijken” (an English translation of this message would be something like: ” you don’t have permission to view this page”)

    Please advise.
    Kind regards,
    Theo

    #1173392

    Hi,

    Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Best regards,
    Yigit

    #1173394
    This reply has been marked as private.
    #1173398

    Hey,

    You can use (Email address hidden if logged out) but please post logins here privately so any available moderator can look into it :)

    Best regards,
    Yigit

    #1173401
    This reply has been marked as private.
    #1173405

    Hey,

    Could you please create FTP logins and post them here privately as well so we can enable debugging and check logs for errors?

    Best regards,
    Yigit

    #1173413
    This reply has been marked as private.
    #1173422

    Hi,

    You had following defined in your wp-config.php file
    define('DISALLOW_FILE_MODS', true);

    I commented it out, updated the theme from WordPress dashboard and enabled it again. In case you run into similar issue in future when updating WordPress, Enfold or any of your plugins, please try commenting it out temporarily as following
    /* define('DISALLOW_FILE_MODS', true); */

    Please review your website :)

    Best regards,
    Yigit

    • This reply was modified 4 years, 10 months ago by Yigit.
    #1173443

    Thanks for your help!
    Kind regards,
    Theo

    #1173444

    Hi,

    Glad we could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

Viewing 10 posts - 1 through 10 (of 10 total)
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