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  • #1398371

    Hi:

    I updated Enfold today on one of my sites and it broke the site; many of the images no longer appeared. So, I restored a backup, database and files on this website and then I received this Fatal Error, related to the enfold theme:

    Fatal error: Access level to avia_sc_chart::shortcode_insert_button() must be public (as in class aviaShortcodeTemplate) in /home/customer/www/surfshackbuilders.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/chart/chart.php on line 49
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    I tried adding an older version of the theme back in, manually, in file manager, but that did not help. Site is here: https://surfshackbuilders.com/

    :Update: I had to restore a backup because the client’s site was down. So, I’ve done that and now My Theme Options > Theme Update shows that I have Version 5.0 of Enfold installed, and that it should be updated to Version 5.4.1, but now I’m afraid to, because that’s what caused the site to go down last time. Any suggestions?

    • This topic was modified 1 year, 10 months ago by Eleina_Shinn.
    • This topic was modified 1 year, 10 months ago by Eleina_Shinn.
    #1398423

    Hey Eleina,

    Please post admin WordPress and FTP login details in private, and verify that you have backups of the site.

    Best regards,
    Rikard

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