Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • May 6, 2018 at 5:44 am #952213
    omshiva

    I have Enfold Child 1.0 installed with Parent version 4.2.2. WP version 4.9.5, hosted at WPengine.

    I downloaded the 4.3.1 zip file from Envato and FTP’d the root files and folders on top of (overwriting) the existing folders. After the upload completed, the front end results in a 500 server error. I re-uploaded all the files to be sure nothing went awry and experience the same issue. No front end or admin access.

    Am I doing this the wrong way? Does the child theme need to be updated at the same time?
    Any help appreciated. Thanks.

    May 7, 2018 at 6:14 am #952497
    Rikard

    Hey omshiva,

    Sorry for the problems. Could you try to completely delete the entire theme folder (not the child) from the server and then re-upload the new version to see if that works better please?

    Best regards,
    Rikard

    May 7, 2018 at 6:28 am #952505
    omshiva

    Thanks, Rikard, I’ll give that a try.

    May 7, 2018 at 4:55 pm #952758
    Morticka

    Hi guys, I am having this same problem, I tried to fix it by uploading the previous Enfold version, but this did not work. My deadline is tomorrow, so I’m kinda in a state of panic right now :) The problem is Enfold according to my webhost in the config template, avia shortcodes, events upcoming- eventsupcoming.php. The error is on line 13. Something is not being declared?

    Help please?

    Sincerely,
    Morticka

    May 7, 2018 at 5:08 pm #952764
    zeilbauer

    there are maybe some issues – after update i have also problems :(
    Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /home/.sites/811/site853/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /home/.sites/811/site853/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8

    May 7, 2018 at 5:17 pm #952773
    Appelaer

    The same here: code 500 server error after update using ftp. The site is totally off-line.

    May 8, 2018 at 5:25 am #953074
    Rikard

    Hi everyone who is not omshiva,

    Sorry for the problems, please try the suggestion I gave above in this thread. If that doesn’t help then please create your own threads and include details to your sites so that we can help you out individually.

    Best regards,
    Rikard

    May 11, 2018 at 10:31 am #955152
    Bklaus_sk

    Thanks, that did the job for me!
    Klaus

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.