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I have a website where I am trying to update the phone numbers with new numbers and they are updaing on the backend but when I view the page the phone number flashes for a miii-second then reverts to the old number? This is a Child Enfold theme running 4.8.1 Im scared to update it because I don’t want it to break, any idea why this could be happening? Have you had this issue before of changing the phone number on the backend it shows the new number on the page editor, and when I save the page, I don’t see the updates. It flickers for a millisecond. The page says “save” vs “publish” any ideas?
If I need to update the Theme what is the best way to do so, I have the custom CSS copied from the General Styling box
If you press refresh on this page you can see the phone number flash for a millisecond where it says
Call 408.457.8395 (dial 5 for emergency services) – https://www.svminc.com/hvac-24-7-service/Thanks
BHey schwabino,
Thank you for the inquiry.
This is a Child Enfold theme running 4.8.1 Im scared to update
This is a very old version, which is no longer compatible with the latest version of WordPress and most plugins. We recommend creating a clone of the site or a staging environment, update the theme there, and fix any errors that may occur before transferring it to the live site. Also, if there are template modifications in the child theme, make sure to update those as well. Let us know how the update goes.
Best regards,
IsmaelHi,
Child themes are not updated unless there is something not working with them, the parent theme is what should be updated: https://kriesi.at/documentation/enfold/theme-update/. Please make sure to have a recent backup of your site, and you can download the child theme locally for extra security as well. The theme settings can be exported under Enfold->Import/Export.
Best regards,
Rikard
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