Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 28, 2013 at 7:50 am #181441
    ezellmt

    I have a few pages that are supposed to be a 2×2 portfolio grid with clickable images that link to the individual galleries. This was working fine before I updated to WP 3.7 and Enfold 2.4. I’m not sure which one broke it as I performed them one after the other.
    Link to the 2×2 portfolio grid
    http://www.taylorezell.com/photos/
    As you can see, the galleries themselves are still working.
    http://www.taylorezell.com/photos/africa-gallery/

    The same issue applies to the Videos section
    http://www.taylorezell.com/videos/

    Thanks

    October 28, 2013 at 8:29 am #181455
    Dude

    Hey ezellmt!

    1) Please try to upload all (unmodified) theme files and WordPress files again. I recommend to use ftp to upload the files to your server.
    2) Go to Enfold > Theme Options and hit the “Save” button. We changed some styling rules with Enfold 2.4 and you need to regenerate the dynamic stylesheet by saving the theme options.

    3) If 1+2) don’t solve the issue please try to deactivate all third party plugins and check if a plugin breaks your website.

    Best regards,
    Peter

    October 28, 2013 at 4:28 pm #181650
    ezellmt

    I tried all three options and still no luck.

    October 29, 2013 at 9:49 am #181965
    Dude

    Hi!

    Please create us an admin account and post the login credentials as private reply.

    Regards,
    Peter

    October 30, 2013 at 8:34 am #182349
    ezellmt
    This reply has been marked as private.
    October 31, 2013 at 8:34 am #182861
    Dude

    Hey!

    Did you fix the issue? The portfolio grid links work for me just fine now: http://www.screenr.com/TnbH
    However I noticed that the server sometimes responses very slow. As soon as I load the page one time it’s cached in the browser and loads fast afterwards. I.e. if I open http://www.taylorezell.com/photos/africa-gallery/ directly the browser will cache the website content and as soon as I access this page from http://www.taylorezell.com/photos/ it will load very fast, otherwise it takes probably a minute or so until the server sends the data. I’m not sure what causes the issue – maybe your hoster can provide a php error log which helps us to find the culprit.

    Regards,
    Peter

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