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  • November 24, 2014 at 7:42 pm #357060
    redfelt13

    Hi folks.
    I have recently updated to WordPress and have just downloaded the theme update 3.0.4.
    With the WordPress upgrade the Contact form has disappeared. There is still the Submit button, but nothing else. I understand that the theme update is to fix this. When I update via FTP, I have only updated the style.css as labelled in the version.txt file as per the video you have at the top of the Support page. The form does not work still. There is this “- fixed: button shortcode not working properly” in the version.txt file, I assume this is the piece that I am missing?

    Which part of the theme upgrade do I need to transfer over to fix that? I would prefer to not do a full transfer/update as I just got elements back in order after the WordPress updates and 3.0.1. Is it possible?

    Any help would be great!
    Many thanks.
    Brad

    November 25, 2014 at 4:52 pm #357641
    Elliott

    Hi Brad!

    I see the contact form in your link. Did you get this sorted? Try clearing your browser cache.

    It would be best to do a full update. If you have done customization then it would be best to add them to a child theme, http://kriesi.at/documentation/enfold/downloads/.

    Best regards,
    Elliott

    November 25, 2014 at 6:03 pm #357729
    redfelt13

    HI Elliott.
    Thanks for getting back to me.
    Yes, I ended up doing the full update. Freaked out a bit watching all the files be deleted before uploading the new ones. Only had to deal with the custom.css, but looks like everything else is good.

    Cheers.
    Brad

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  • The topic ‘Updated to Enfold 3.0.4. ( I think) and Contact form is still missing.’ is closed to new replies.