Viewing 20 posts - 1 through 20 (of 20 total)
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  • February 7, 2018 at 11:47 am #909039
    Sladestyle

    Hi, I went in to do some maintenance on an client and saw his Enfold theme was out of date (v 4.0.2 I believe). After updating to the latest version I got the issue I have gotten with all of my clients after updating — mobile menu items appear above the site’s header container while on desktop. Using a bit of css I found awhile back on this forum:

    #mobile-advanced, #menu-item-search, .av-burger-menu-main {display:none !important; }
@media only screen and (max-width: 767px) {
    .av-burger-menu-main {display:block !important; }
}

    This fixed the issue on my other websites and fixed the issue on this clients site Except…the mobile burger menu does not do anything when clicked. The menu never opens up.

    Here is the website (this client has another site very similar to layout/design and needs the same Enfold update but I am waiting until I get this issue fixed): http://superiorfarms.com/

    Thanks,
    Slade

    February 7, 2018 at 12:20 pm #909064
    Victoria

    Hey Slade,

    Please disable caching and minification while we’re helping you.

    Best regards,
    Victoria

    February 7, 2018 at 2:19 pm #909166
    Sladestyle

    Hi Victoria, cache and minification have been disabled.

    Thanks

    February 7, 2018 at 2:28 pm #909173
    Yigit

    Hi,

    Can you also please try de-activating all active plugins and check if that helps?

    Cheers!
    Yigit

    February 9, 2018 at 8:43 am #910151
    Sladestyle

    Hi Yigit!

    I deactivated all of the plugins but no luck.

    February 9, 2018 at 9:46 am #910163
    Rikard

    Hi,

    Thanks for the feedback. There are a few error messages on the page, the first one seems to indicate an open script tag before this line:

    <!-- Google Code for Remarketing Tag -->

    Where exactly did you add that?

    Best regards,
    Rikard

    February 9, 2018 at 9:54 am #910166
    Sladestyle

    Hi Rikard,

    Where did you find this? I have no idea where it came from.

    February 10, 2018 at 5:06 am #910458
    Rikard

    Hi,

    If you inspect the page in your browser, you will see a few error messages. If you click on the first one then it will show you the code where the error is coming from, to me it looks like there is a script tag open but not closed. I don’t know where it’s added though, I was hoping you would know that. It’s not something you have added?

    Best regards,
    Rikard

    February 10, 2018 at 5:56 am #910472
    Sladestyle
    This reply has been marked as private.
    February 12, 2018 at 4:19 am #910888
    Rikard

    Hi,

    Thanks for that, try to remove the first line here (the script tag, you can leave the comment if you like) to see if that helps:

    <script type = "text/javascript">
<!-- Google Code for Remarketing Tag -->

    Best regards,
    Rikard

    February 12, 2018 at 9:23 am #910959
    Sladestyle

    Unfortunately, that didn’t seem to do anything.

    February 12, 2018 at 11:34 am #911028
    Victoria

    Hi Sladestyle,

    I still see the errors. Looks like some JavaScript file is old or broken on minification.
    Can you try this, please:

    WordPress grouping scripts in admin concatenate_scripts false

    If you need further assistance please let us know.
    Best regards,
    Victoria

    February 12, 2018 at 11:42 am #911035
    Sladestyle

    Hi Victoria, this didn’t seem to fix the issue either.

    February 13, 2018 at 3:59 am #911463
    Ismael

    Hi,

    Did you update the header.php file inside the child theme? Please get a copy of the file from the parent theme folder then re-do the modifications. Remove the initial css modification.

    Best regards,
    Ismael

    February 13, 2018 at 8:59 am #911571
    Sladestyle

    Hi Ismael, I thought you were on to something here. I did make a small modification to the header.php file in the child theme and see the parent header.php file is much different than the one in the child theme. However, even after moving the updated file over to the child theme and clearing cache I still can’t get the mobile menu to open up.

    February 13, 2018 at 11:49 am #911634
    Victoria

    Hi,

    Best regards,
    Victoria

    February 13, 2018 at 12:36 pm #911662
    Sladestyle

    Hi Victoria,
    cashing and minification have been disabled.

    Thanks,
    Slade

    February 14, 2018 at 2:29 am #912037
    Ismael

    Hi,

    Thank you for the update. You need to update the js > avia.js file in the child theme as well. The site is still creating the mobile-advance container which is not how it should be.

    Best regards,
    Ismael

    February 14, 2018 at 4:41 am #912088
    Sladestyle

    Ah ha!!! That fixed it! Now I just need to figure out what was customized in the child theme avia.js file. Not as simple as I would have hoped.

    Thanks!
    Slade

    February 14, 2018 at 6:28 am #912118
    Rikard

    Hi,

    Thanks for the feedback, please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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