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  • March 22, 2019 at 9:59 pm #1082021
    Eleina_Shinn

    HI:

    I had a client with a very old version of Enfold, so I updated to newest and the site went down. I’ve been working with Hosting Provider to determine the problem and they put the code up on the site for me, here is is:

    Fatal error: Uncaught Error: Call to undefined function apply_filters_deprecated() in /home1/raboneco/public_html/wp-content/themes/enfold/framework/php/class-framework-widgets.php:2572 Stack trace: #0 /home1/raboneco/public_html/wp-includes/class-wp-widget-factory.php(57): avia_instagram_widget->__construct() #1 /home1/raboneco/public_html/wp-includes/widgets.php(113): WP_Widget_Factory->register(‘avia_instagram_…’) #2 /home1/raboneco/public_html/wp-content/themes/enfold/functions.php(668): register_widget(‘avia_instagram_…’) #3 /home1/raboneco/public_html/wp-content/themes/enfold/functions.php(674): avia_register_avia_widgets() #4 /home1/raboneco/public_html/wp-settings.php(369): include(‘/home1/raboneco…’) #5 /home1/raboneco/public_html/wp-config.php(94): require_once(‘/home1/raboneco…’) #6 /home1/raboneco/public_html/wp-load.php(37): require_once(‘/home1/raboneco…’) #7 /home1/raboneco/public_html/wp-admin/admin.php(31): require_once(‘/home1/raboneco…’) #8 /home1/raboneco/public_html/wp-admin/update.php(13) in /home1/raboneco/public_html/wp-content/themes/enfold/framework/php/class-framework-widgets.php on line 2572

    Do you know why this is happening or how I can fix it?

    Update: I had a backup of the site, so I just restored it. The version of the theme they are on is 3.5.4, which may be the problem. Let me know what you think I should do.

    Thanks so much,
    ~e

    • This topic was modified 5 years, 8 months ago by Eleina_Shinn.
    March 23, 2019 at 5:21 am #1082073
    Mike

    Hey Eleina_Shinn,
    How did you update the site, did you try to overwrite the theme directory? If so please don’t do that, it will leave old files behind and crash the site. Instead in ftp try this: rename your current theme to “enfold-old” then upload the new “enfold” and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.

    Also ensure that your PHP version is at least v5.6

    Best regards,
    Mike

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