Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • October 2, 2019 at 4:30 pm #1144194
    ppagroup

    Nach dem Update funktioniert Grafity Forms im Safari Browser nicht mehr!
    After updating, Gravity Forms will no longer work in the Safari browser!

    October 3, 2019 at 2:13 pm #1144471
    pharefm

    Same major issue here,
    Using Gravity Forms the forms are invisible on Safari (both iOS and MacOS), no issues with Google Chrome and such

    • This reply was modified 5 years, 2 months ago by pharefm.
    October 3, 2019 at 3:40 pm #1144490
    migduvednok

    (deleted to new post)

    • This reply was modified 5 years, 2 months ago by migduvednok. Reason: making new post
    October 3, 2019 at 3:46 pm #1144492
    ppagroup

    I am back to version 4.5.7.

    October 4, 2019 at 3:53 am #1144816
    Rikard

    Hi pharefm,

    What happens if you activate one of the default WordPress themes like Twentynineteen?

    Best regards,
    Rikard

    October 4, 2019 at 8:58 am #1144919
    pharefm

    If I switch to the Twenty Nineteen theme the forms show up (besides the enfold shortcodes obviously not working)
    It used to work just fine with the previous enfold versions, we need a fix ASAP,
    we accept Donations through forms and users are calling us telling us they can’t see the form anymore.

    October 5, 2019 at 4:45 am #1145202
    Rikard

    Hi pharefm,

    The form you have has inline CSS which hides it, it doesn’t look to be coming from the theme. But since it’s working with default themes then there must be something else going on. Please try this CSS to see if it helps:

    .gf_browser_safari {
  display:block !important;
}

    Best regards,
    Rikard

    October 7, 2019 at 9:07 am #1145684
    pharefm

    Hello Rikard,

    No that’s not the issue,
    the form has conditional blocks, that should be hidden unless a specific option is checked.
    Your *fix* breaks this,
    As stated before the same exact form worked with enfold before, and still works with other themes.

    October 7, 2019 at 12:26 pm #1145740
    linus303

    The problem can be found on line 629 in “avia-snipped-cookieconsent.js”.

    October 7, 2019 at 9:04 pm #1145902
    Yigit

    Hi,

    Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js?

    Best regards,
    Yigit

    October 8, 2019 at 8:47 am #1146049
    pharefm

    Thank you for the proper fix
    Seems to be working again

    October 8, 2019 at 9:05 am #1146057
    Yigit

    Hi,


    @pharefm     you are welcome! Glad it is working :)
    We will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread under Enfold sub forum :)

    Best regards,
    Yigit

    October 8, 2019 at 9:12 am #1146062
    jdiehl

    Hi, after update to 4.6.3.1 cookie banner doesn’t appear on mobile anymore (nor in Safari desktop), e.g. in Oberwaldsiedlung-walldorf.de or ruby-nature.de. Any ideas? Thy Jo

    October 8, 2019 at 9:13 am #1146064
    Yigit

    Hi,


    @jdiehl     Please see – https://kriesi.at/support/topic/update-version-4-6-3-1/#post-1145902 :)

    Best regards,
    Yigit

    October 8, 2019 at 9:25 am #1146073
    jdiehl

    Hi Yigit, changed it on Oberwaldsiedlung-walldorf.de but won’t work, no cookie banner on mobile nor safari desktop. Thx Jo

    October 8, 2019 at 9:32 am #1146075
    Yigit

    Hi,


    @jdiehl     please go to Enfold theme options > Performance and disable “Javascript file merging and compression”, save theme options, enable and save theme options again. I am still seeing old file on your installation and that should fix it :)

    Best regards,
    Yigit

    October 8, 2019 at 11:53 am #1146116
    jdiehl

    Hi, that does the job for Safari desktop. Banner still doesn’t appear on mobile! thx. Jo

    October 17, 2019 at 5:00 am #1148770
    Ismael

    Hi,


    @jdiehl    : Where can we see the issue? Please create a new ticket and post the necessary details in the private field so that we can check the problem. We’ll close this thread for now. Thank you for your patience.

    Best regards,
    Ismael

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Viewing 18 posts - 1 through 18 (of 18 total)
  • The topic ‘Update Version 4.6.3.1’ is closed to new replies.