Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 21, 2021 at 11:43 pm #1311272
    davidschnare

    With siteground and theme updates I seem to run into issues with the Full Width Easy slider. It stops showing any pictures. All there is white and no pictures. I see other posts but there is not good information on why this happens. Could you please let me know why that may occur?

    July 22, 2021 at 11:18 pm #1311652
    davidschnare

    Hi can you please log in to the website and see if you can get the slider working?

    July 23, 2021 at 2:18 am #1311666
    davidschnare

    Here is the logging. Soes this tel me anything?

    Warning: file_get_contents(/home/customer/www/kinetisense.com/public_html/wp-content/uploads/siteground-optimizer-assets/avia-cookie-js.min.js?siteground-async=1): failed to open stream: No such file or directory in /home/customer/www/kinetisense.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 480

    July 23, 2021 at 4:35 am #1311690
    Rikard

    Hi,

    Thanks for the login details. Could you try disabling file compression under Enfold->Performance, to see if that help please?

    Best regards,
    Rikard

    July 23, 2021 at 4:47 am #1311703
    davidschnare

    Thank you. That solved the problem. I turned it off in the theme and then stopped and started SG Optimizer and it worked. I really appreciate it. That is so helpful.

    Question if I update to the latest Theme Update is there any known issues with the site breaking?

    Thanks, David

    July 25, 2021 at 4:56 am #1312142
    Rikard

    Hi David,

    There were unfortunately some problems introduced with the latest version of theme, but we are planning a bug fix release for tomorrow. If you can hold off with updating until that is available, then please do so.

    Best regards,
    Rikard

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