Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 26, 2022 at 10:09 pm #1337368
    NIck

    Good evening
    I received an email that there is an update to version 4.8.9. I have version 4.8.8.1 installed. The update does not appear for me and I have tried everything (except installing the plugin Transit Cleaner) what is written here: https://kriesi.at/documentation/enfold/theme-update/

    Since I have the theme new, it is my first update. Is it possible that the update will not appear on my site for a few days? Can I reinstall the whole theme without duplicating everything or losing parts of my site?

    January 27, 2022 at 5:34 am #1337400
    Rikard

    Hey NIck,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 27, 2022 at 7:05 am #1337414
    NIck

    Good Morning Rikard
    Here is the Link for a admin login

    • This reply was modified 3 years, 6 months ago by Rikard.
    January 27, 2022 at 9:35 am #1337435
    Rikard

    Hi,

    Thanks for that. Could you try to install and configure this plugin, to see if that helps please? https://envato.com/market-plugin/

    Best regards,
    Rikard

    January 27, 2022 at 12:49 pm #1337496
    NIck

    Good day
    Thank you very much for your help. Now the update has appeared and I was able to install it, although it did not accept the token in the plugin.

    January 27, 2022 at 3:15 pm #1337532
    Rikard

    Hi,

    Thanks for the update. So everything is working as it should now then? Please update the login token if you should need further help with this, it seems to have expired.

    Best regards,
    Rikard

    January 27, 2022 at 3:26 pm #1337539
    NIck

    yes, everything seems to be in order. But it shows me the token as valid. I’ll check again with the next update to see if there are any problems again. Thanks for your help.

    January 28, 2022 at 8:41 am #1337625
    Ismael

    Hi,

    Alright. Please do not hesitate to open another thread in case you encounter another issue with the theme. We will close this thread for now.

    Have a nice day.

    Best regards,
    Ismael

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Update to version 4.8.9 does not appear’ is closed to new replies.