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  • #1048195

    I am trying to upgrade from Enfold 3.2 to 4.5.2 and every time I try it crashes the site with no access to the WP-Admin. I have had to have my hosting provider de-activate the Enfold theme multiple times so that I can re-upload 3.2 so that the site works. Please advise how I can update the theme without the site crashing. I am currently running WordPress 5.0.2.

    #1048208

    Yes I had the same, no access to wp-admin. When I logged in there is only a blank display.

    Kriesi and team don’t test this update enough I think.

    #1048326

    Hi all,

    Which version of php are you running?

    Can you please check server log for error?

    Best regards,
    Victoria

    #1048335

    We are running version 5.4.24 php

    #1048362

    Hi peakfocus,

    You should be running at least php5.6.3 for the code to work properly. Please consider upgrading your php version.

    Best regards,
    Victoria

    #1048412

    Thank you Victoria. I upgraded the PHP and although there was still an error mentioning an invalid URL, it did in fact accept the update of the theme. Thanks!

    #1048526

    Hi Victoria,

    We running on version 7.1.14 php webserver.

    I have downgrade to 4.5.1 and all is working perfect. Version 4.5.2 broke the admin login.

    • This reply was modified 5 years, 11 months ago by Mike.
    #1048681

    Hi Mike,

    Glad you got it working for you! :)

    Can you please check the server log for what the error was?

    Best regards,
    Victoria

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