Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 3, 2017 at 1:28 am #770822
    admin_web

    I was updating my enfold to 4.05 and during the upgrate process and the system guive me an error ” Briefly unavailable scheduled maintenance. Check back in a minute.

    Now my website si no more available just show me this message
    Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.

    Please it’s urgent to get back my website

    April 3, 2017 at 6:34 am #770892
    Nikko

    Hey Alain,

    Can you give us ftp access also?

    Best regards,
    Nikko

    April 3, 2017 at 11:03 am #771022
    admin_web

    Hi @Nikko
    Thank you for your answer
    Take my FTP access

    April 3, 2017 at 2:10 pm #771134
    admin_web

    Up!

    Please my website is down!

    • This reply was modified 7 years, 8 months ago by admin_web.
    April 3, 2017 at 5:50 pm #771252
    admin_web

    up please!
    I’m a beguiner

    April 3, 2017 at 10:18 pm #771396
    Basilis

    Hey!

    When you post inside multiple times, you drive the post to the end, you do not bump it.
    Please login with FTP and delete a file called .maintenance which will fix your issue.

    Thank you

    Regards,
    Basilis

    April 4, 2017 at 10:45 am #771637
    admin_web

    Hi @basilis this havent resolved my problem
    my website was down and nobody to help me what else thing could I do a part posting multiple times.

    i’ve allready deleted the .maintenance file without any change on my situation.
    I’ve deleted the upgrade folder in wp-content with the same result!
    The errors has gone but my enfold theme wasn’t present in themes list.

    No assistance no knowledge no english as my default language, I was alone. i’ve checked if you have phone number to call you but no phone number.

    I’ dont know if your theme is for the professionals developper but my case, i’m a beguiner and my website is for my entreprise. 24h with a website down is not correct.

    Conclusion: Without assistance I decided to download again a new instance of enfold and tried to merge all differents files between the broken theme online with the new downloaded one, file by file and one by one. By this way the main elements of my web are back.
    thank you for non assistance for this problem

    • This reply was modified 7 years, 8 months ago by admin_web.
    April 5, 2017 at 7:36 am #772266
    Rikard

    Hi,

    Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    April 5, 2017 at 9:32 pm #772846
    admin_web

    Hi @Rikard my problem is solved by downloading a new copy of theme and overwrite it with the files of the broken one.
    And for now i use a child theme .
    all my settings and menu disposition losted. I’m trying again.
    thank you

    April 7, 2017 at 4:46 am #773655
    Rikard

    Hi,

    Thanks for the feedback. Though you should be able to import your settings by exporting them while the parent theme is active and then importing them while the child is active, did you try that?

    Best regards,
    Rikard

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