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  • #1442000

    Hello, I was following the instructions I found in one of your questions (https://kriesi.at/support/topic/upgrade-from-enfold-4-4-1-to-5-7-without-installation-log-data/).
    To update the theme I bought a new one in order to have the site update and now I am not able to conect the envato token and found the next error:

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)

    Following errors occurred:

    Purchases: Your private token is invalid.
    username Your private token is invalid.
    email Your private token is invalid.
    Purchases: A problem occurred accessing your purchases. Unable to check for updates.

    What can I do?

    #1442098

    Hey extrebogo,

    Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

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