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  • March 19, 2021 at 2:54 pm #1289194
    neonlights79

    Hi,
    I realized that my enfold child theme, despite having entered the envato token, does not notify me of updates, I stayed at version 4.5.
    I have created a new token and I am getting this message:
    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occured:

    Purchases: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    username Errorcode 403 returned by Envato: Forbidden:
    – code: not_authenticated
    email Errorcode 403 returned by Envato: Forbidden:
    – code: not_authenticated
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    March 19, 2021 at 2:56 pm #1289197
    Yigit

    Hi,

    Thanks for contacting us!

    Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and make sure to check required tokens :)

    Regards,
    Yigit

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