Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • July 31, 2020 at 6:07 pm #1234402
    mrsecommerce

    Hi I just found out that my theme isnt updating.

    it says this:

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)

    Following errors occured:

    Purchases: Your private token is invalid.
    username Your private token is invalid.
    email Your private token is invalid.
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    But I use the Item Purchase Code from envato market. How can I solve this or update my theme?

    Thank you

    August 2, 2020 at 4:01 pm #1234633
    Nikko

    Hey mrsecommerce,

    Please make sure that the token you used has the following permissions:

    • View and search Envato sites (checked by default)
    • View your Envato account username
    • View your email address
    • View your account profile details
    • Download your purchased items
    • Verify purchases of your item
    • List purchases you’ve made

    For further information please check our documentation: https://kriesi.at/documentation/enfold/theme-registration

    Best regards,
    Nikko

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.