Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • April 18, 2020 at 7:16 pm #1205084
    toniface

    Dear Sirs,

    I have the Enfold Version 4.5.5 I tried to update with the theme update of Theme Options but the system tells that it’s the last version, but when i download the thema now I can see that the new version is the 4.7.4.

    How can I do the update?

    Thanks!

    April 19, 2020 at 2:24 pm #1205214
    Victoria

    Hey toniface,

    The latest theme version in 4.7.4. You can try to update the theme via FTP.

    Do you need help with that?

    Best regards,
    Victoria

    April 19, 2020 at 2:27 pm #1205216
    toniface

    Yes, Victoria, please, because I only did automatc before.

    Thanks!

    April 19, 2020 at 4:50 pm #1205268
    Victoria

    Hi toniface,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    April 20, 2020 at 1:11 pm #1205485
    toniface

    Hi Victoria,

    Did you received my private message with the access?

    Thanks!

    April 21, 2020 at 8:36 am #1205686
    Rikard

    Hi,

    I can’t see any login details unfortunately, please try sending them again and make sure that you write something in the public box as well.

    Best regards,
    Rikard

    April 21, 2020 at 9:29 am #1205710
    toniface

    Sorry,

    I sent only in private. Here are the credencials.

    Thanks!

    April 21, 2020 at 4:34 pm #1205861
    Victoria

    Hi toniface,

    Please confirm that you have a full website backup before we can proceed.

    Best regards,
    Victoria

    April 23, 2020 at 10:59 am #1206498
    toniface

    Hi Victoria,

    Now we have a backup. You can proceed

    Thanks!

    April 24, 2020 at 5:13 pm #1206861
    Victoria

    Hi toniface,

    The theme is updated, please check.

    Best regards,
    Victoria

    April 24, 2020 at 5:22 pm #1206866
    toniface

    Hi,

    Yes I can see perfect!

    Thanks!!!!

    April 26, 2020 at 12:43 am #1207140
    Nikko

    Hi,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great weekend!

    Best regards,
    Nikko

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Viewing 12 posts - 1 through 12 (of 12 total)
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