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  • #1129381

    Hello,

    I have Enfold Theme with version 4.4.1
    Is not possible to update the new version

    #1129411

    Hey FotoStyle_ro,
    Sorry, with v4.4.1 you must update manually via ftp, this is due to a change in the Theme Forest API at that time.
    The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    If you don’t feel comfortable with this we can assist if you include admin login and ftp access in the Private Content area.

    Best regards,
    Mike

    #1129486

    Hi,
    please help me
    But, I want the site to stay with the current information. Not to be empty

    • This reply was modified 5 years, 4 months ago by FotoStyle_ro.
    #1129512

    Hi,
    Thank you for the FTP access, I have uploaded v4.5.7.1-beta-4 which has our latest fixes. I checked your site and it seems to be working good with no errors, please check yourself.
    Please let us know after you check and I will remove your old theme so it won’t cause any confusion in the future, but there is no hurry to do this. So please take a few days, if needed, to check your site well.
    Please note that I didn’t see any custom functions in your functions.php to move to your updated theme, but please let us know if you know that you have any function customizations so we can move it before we delete the old theme.

    Best regards,
    Mike

    #1129934

    Thanks Mike,

    all is ok. Please erase old site.

    Best Regards!!!

    #1130086

    Hi,

    You can remove it from the FTP also, as the only folder u need to leave is this one: v4.5.7.1-beta-4

    Best regards,
    Basilis

    #1130137

    sorry, I don’t see. please help me remove old version.
    Thanks!

    #1130192

    Hi,
    Glad to hear that this worked for you, I have removed the old version of the theme for you.
    Shall we close this thread then?

    Best regards,
    Mike

    #1130197

    Yes, Thanks so much!!!

    #1130204

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Update Theme’ is closed to new replies.