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  • #1040017

    Update Theme

    • This topic was modified 6 years ago by Dundee. Reason: Clarification
    #1040058

    Hey Dundee,
    I believe that your post was meant to be a reply to another post. I take it that you are trying to update your theme, so I logged in and took a look. I see that your theme is quite old, but I can assist in updating it for you.
    Please include FTP access in the Private Content area, and a DropBox link to your copy of the updated Enfold theme.

    You can get your updated theme files by going to your Theme Forest account and download the “Installable WordPress file only”.
    Downloading-the-wrong-zip

    Best regards,
    Mike

    #1040063

    Thank You for your reply. This might take me a while as my nephew (software engineer) did the site for me in 2014, but he’s handed over because he is too busy with work and family so I’m having to learn everything – sometimes with costly mistakes :)

    I will try and do your Forest Theme instructions.

    Thanks Mike

    #1040075

    Hi,
    I will be happy to assist, try to just post the ftp access in the Private Content area.

    Best regards,
    Mike

    #1040122
    This reply has been marked as private.
    #1040290

    Hi,
    Thanks, your info doesn’t include a ftp password, I tried the WP password, with no luck.

    Best regards,
    Mike

    #1040471
    This reply has been marked as private.
    #1040542

    Hi,
    Please include it here in the Private Content area. Thanks.

    Best regards,
    Mike

    #1040552

    Moderator Mike – Dundee

    #1040577

    Hi,
    I uploaded your new version and renamed your old version to “enfold-old”, and disabled your caching plugins so there would not be a conflict with the cached files. Please clear your browser cache and check that your site is working as expected.
    If it is then you (or I) can delete the folder “enfold-old” via ftp (not from the theme panel) and then enable your caching plugins again, please ensure to clear the cache.
    If for some reason you want to switch back to the old version, then via ftp, rename the enfold folder to “enfold-new” and then rename “enfold-old” to “enfold”

    Best regards,
    Mike

    #1040651
    This reply has been marked as private.
    #1041059

    Hi,
    I logged in and deleted your old theme, activated your cache plugins and cleared you site cache.
    So you are all set now, please enjoy your newly updated site :)
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

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