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Posts
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I have issu with pagination.
I made some change in the page and in editor I see all is ok. When I update page all my changes disappears in the web site page and also in editor.
I loose all my new modifications.
For example: I’m trying to set link for my buttons. I insert link. I save. I update page. Link set disappears in editor and in webpage.
So it’s impossible doing any kind of modification.
This is the page: https://easyzanzibar.com/supporto/
I give you private access to verify and solve issue.
Thank’sHey soniavoice,
Thank you for the inquiry.
Looks like the the state of that particular page is frozen and it is not accepting any changes. Updating or saving works fine on other pages. (see private field)
Have you tried recreating that particular page from scratch? Try to save the content as template, create a new page and apply the new template. Or better yet, try to re-create the page from scratch.
Best regards,
IsmaelTestimonials creates conflict so it is not possible save also template.
I tried to create a new page. Save one by one templates of all elements from the other page and import in new page.
If I try to save testimolnial template Enfold doesn’t save it. So probably it is not page that has got issue but it is testimonial element.
Please try to have a look because I need to insert testimonial but it’s not possible.
thank’sHi,
Are you saying that it works fine when you are not using the testimonial element? We checked the content of the testimonial element in the old page and it has some odd markup or the value of the class attribute is quite long. Where did you get it and what are those class names for?
Example:
<span class="d2edcug0 hpfvmrgz qv66sw1b c1et5uql oi732d6d ik7dh3pa fgxwclzu a8c37x1j keod5gw0 nxhoafnm aigsh9s9 d3f4x2em fe6kdd0r mau55g9w c8b282yb iv3no6db jq4qci2q a3bd9o3v knj5qynh oo9gr5id hzawbc8m" dir="auto">Mi sto preparando ad un viaggio a Zanzibar ed essendo la prima volta in questa destinazione, ho chiesto alcuni consigli allo staff di EasyZanzibar. Posso solo dire di aver ricevuto non solo degli ottimi consigli di viaggio, ma anche utili raccomandazioni in vista della partenza. Bravi e </span>complimenti <span class="d2edcug0 hpfvmrgz qv66sw1b c1et5uql oi732d6d ik7dh3pa fgxwclzu a8c37x1j keod5gw0 nxhoafnm aigsh9s9 d3f4x2em fe6kdd0r mau55g9w c8b282yb iv3no6db jq4qci2q a3bd9o3v knj5qynh oo9gr5id hzawbc8m" dir="auto">per il vostro sito web dove ho trovato ottimi spunti su come organizzare le mie vacanze. Grazie!</span>You might have to re-create the testimonial items from scratch and clean the markup.
Best regards,
IsmaelYes testimonial has got issue but I don’t know why. I used testimonial element from Enfold. I copied and pasted text from Facebook review. In the same way I have already done in other websites.
Hi,
Have you tried removing the class attribute from the html or markup? They seem to be unnecessary. Those markups or the extra characters in the html might be causing the error in the builder.
Best regards,
IsmaelI have re-written testimonials in another new page and now it’s all ok.
I have another issue in my support page https://easyzanzibar.com/supporto/
I have a price chart. The button in the middle € 50 “Scegli” is linked to popup builder (with contact form inside). Link is correct but it doesn’t function. It links to home page.
I can’t understand why. Could you understand how to open my popup linked?
If you need I have already sent my access in message above.
ThanksHi,
Glad to know that it is working properly now. If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
Ismael
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