Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • March 19, 2020 at 6:38 pm #1194505
    rseybold

    Although I have the “revokekey” and stuff and all is clear, Enfold Theme is not finding the Update Package leaving me with the information

    Beim Aktualisieren von Enfold ist ein Fehler aufgetreten: Aktualisierungs-Paket nicht verfügbar.

    Pls help
    Update Available!
    A new Version (4.7.3) of your Enfold Theme is available! You are using Version 4.6.1.

    March 19, 2020 at 9:11 pm #1194590
    Victoria

    Hey rseybold,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    December 15, 2020 at 5:31 pm #1267521
    bjbmjbm

    Hi from Rostock

    Have the same problem as above?
    A new Version (4.7.6.4) of your Parent Theme (Enfold) is available! You are using Version 4.5.7.

    What can I do?

    regards
    Jan

    December 15, 2020 at 11:44 pm #1267620
    Victoria

    Hi bjbmjbm,

    Please open a new ticket for your problem. Provide us admin access to have a deeper look into the issue, as well as precise links where we can see the issue. Screenshots highlighting what’s going on would help a lot (imgur.com, dropbox).

    Best regards,
    Victoria

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