Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1173469

    Hello,
    I update the ENFOLD theme of my 15 websites. The sites I updated are no longer displayed on the part visible by the Internet users. The “WordPress dashboard” part of WordPress does not seem to suffer from this problem.
    I received an error message from WordPress that I am attaching (it is in French).
    Can you help me?
    Thank you in advance for your prompt response.
    Friendly.
    Kidbert6.

    #1173482

    Hi,

    Could you please post FTP and WP admin logins here privately so we can look into it right away?

    Best regards,
    Yigit

    #1173925

    Hello, Yigit,
    Thanks for getting back to me so quickly. I updated my ENFOLD theme on 3 of my sites. All 3 have the same problem. Here are the requested identifiers.
    Friendly.
    Eric Bertolaso. (Kidbert6)

    #1173991

    Hi,

    WP login credentials did not work for me while FTP logins worked.

    It seems like the issue is related to “so widgets bundle” plugin. I deactivated it by renaming the folder from “so-widgets-bundle” to “old-so-widgets-bundle” in /wp-content/plugins/ folder and fatal error went away.

    Could you please review your sites and confirm if it is fixed?

    Best regards,
    Yigit

    #1173994

    Thank you, Yigit,
    All right, my three sites are working again.
    Thank you very much, you were very quick.
    Have a nice day.
    Friendly.
    Eric Bertolaso. (Kidbert6)

    #1174005

    Hi Eric,

    Glad we could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Update of ENFOLD my sites are no longer displayed.’ is closed to new replies.