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Viewing 16 posts - 1 through 16 (of 16 total)
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  • February 28, 2017 at 3:33 pm #752980
    gianmarizzi

    Hi,
    after updating, all my sliders on LayerSlider WP are a mess.
    I can center the elements using fixed size and only if canvas width is 1000, but if I increase the pixels all the elements get messed up.
    Please, help!
    The website is http://www.geoclima.com

    March 1, 2017 at 4:44 pm #753792
    gianmarizzi

    Still need for support.
    Thanks.

    March 1, 2017 at 6:05 pm #753837
    PixxAgentur

    Hello,
    one of my Layersliders is gone after update. In admin it is still fully there, but in Frontend not visible, only Whitespace.

    All ther other Layersliders are sitll there, it is but due to ther update, since yesterday this Slider was still shown and Today i made the Enfold Update from 3.8 to to 4.0.2

    Kind Regards

    March 1, 2017 at 6:21 pm #753849
    PixxAgentur

    PS: I had to turn back to Enfold 3.8.4 because we needed this slider.
    Kind Regards

    March 2, 2017 at 8:02 am #754125
    Rikard

    Hi @PixxAgentur,

    Thanks for the feedback. So is running 3.8.4 working for you? We would need to inspect the actual problem if you should need help resolving the missing sliders after your update.

    Best regards,
    Rikard

    March 2, 2017 at 9:38 am #754211
    gianmarizzi

    And what about my issue?

    March 2, 2017 at 11:06 am #754264
    gianmarizzi

    Anyone can help?

    March 7, 2017 at 7:41 am #756810
    Ismael

    Hey!@


    @gianmarizzi    : The slider looks fine. Could you please provide a screenshot of the issue? The latest update of the theme contains a new version of the layer slider plugin so you might need to toggle a few options to get the slider back to what it was.

    Cheers!
    Ismael

    March 7, 2017 at 12:43 pm #756940
    gianmarizzi

    The slider looks fine because I had to set them all back again.

    March 7, 2017 at 12:48 pm #756942
    PixxAgentur

    Hello Rikard & Ismael,
    we had to restore the database AND the folder wp-content/themes/enfold (to a backup from one day before) so the slider worked again.
    A screenshot is not possible because the Site is restored to 3.8.4 but easy to describe: Where the slider once was, an empty div was shown. it was white and about 400px high

    The slider 2 was still shown but elements were all moved to he left side…
    Unfortunately we can not immediately show you the updated result since the site is quite large.
    Could you tell us when the new avia slider in Enfold 4 works like the old one in enfold 3..8.4 again?
    If this is not possible to say, I will try to porvide a test site, but it would take me a while.

    Thank you and kind regards
    Pixx Agentur

    • This reply was modified 7 years, 9 months ago by PixxAgentur.
    March 8, 2017 at 10:31 am #757658
    Ismael

    Hey!

    After the update, did you try to toggle the options in the Slider Settings? This should refresh the layout of the sliders.

    Regards,
    Ismael

    March 15, 2017 at 5:25 pm #761519
    PixxAgentur

    Yes, but it didn’t help
    Kind regards

    March 16, 2017 at 10:26 am #761812
    Ismael

    Hey!

    There’s a lot of users who reported the same issue in the past few days but we can’t figure out why the images are gone. The issue almost always occurs every time the plugin release a major update. Users had to re-insert the images in each layers manually. I’m afraid that you will have to do the same with your sliders.

    Cheers!
    Ismael

    April 24, 2017 at 3:51 pm #782368
    PixxAgentur

    Hello Ismael,
    finally we updated Enfold theme from 4.0.2 to 4.0.5 . Then one of our Avia Layer Sliders dissappeared
    This slider has 9 active slides and some hidden slides. Even saving the slider settings din’t bring an effect. It keept blank. There is a script error
    We took this page out of oun main menu. So you can explore the errors.
    Can you find out why there is a blank slider?
    Kind regards Axel

    • This reply was modified 7 years, 8 months ago by PixxAgentur.
    April 25, 2017 at 8:00 pm #783059
    Victoria

    Hi Axel,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look.

    Best regards,
    Victoria

    April 25, 2017 at 8:09 pm #783065
    Basilis

    Hi!

    There are some updaytes coming on the next version, which most probably will fix your issue.
    We would appreciate some patience, as Kriesi is almost completed with the updates/

    Regards,
    Basilis

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