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  • #1255410

    I discovered I missed an update (or maybe a few), because of the theme options weren’t showing anymore in the dashboard. Probably for a while, but didn’t notice it before. Searching other topics I found this link: https://kriesi.at/documentation/enfold/install-enfold-theme/#reinstall-or-update-using-ftp
    Tried it and it went all wrong… The child theme was broken after updating. So now I’ve put the backup back, but still don’t know how to update without messing up my website.

    #1255647

    Hey salamistinkt,

    Thanks for the login details. Please share FTP login details in private as well, so that we can upload the new version of the theme for you. Also please verify that you have backups of the site, in case something should go wrong.

    Best regards,
    Rikard

    #1255873

    Hi Rikard,

    I do have a backup, but hopefully it won’t go wrong this time.

    #1256560

    Hi,

    Thanks for that. I can’t connect to your site using those details though, please see private. Could you check and verify the details please?

    Best regards,
    Rikard

    #1256858

    I see it now! I missed a letter, sorry!

    #1257411

    Hi,

    Thanks for that. I’ve uploaded and activated the latest version of the theme for you, please review your site.

    Best regards,
    Rikard

    #1257455

    Thank you so much! It all makes sense again.

    • This reply was modified 4 years, 8 months ago by salamistinkt.
    #1257841

    Hi,

    Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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