-
Posts
-
Hello,
We experience issues with updating Enfold through Blogvault. We already contacted Blogvault. They experience the following issues:
1. You are using BlogVault to manage your websites which includes theme updates.
2. When a request is sent by BlogVault to obtain the updates package, we’re redirected to this link -> https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
3. Here, we’re not able to obtain the update package & due to this, we’re not able to update the theme on the website.
Is there a Block or a particular process that is supposed to be followed by the BlogVault team that is being missed?Hey roelvanleuken,
Thank you for your patience, while I have not used Blogvault I imagine the reason you are being redirected is because Enfold is a licensed theme on Theme Forest, all updates are only available on Theme Forest using their security Token.
There is a good chance that there is a block put in place by Theme Forest because we know that they limit the number of update requests allowed based on IP & Token, for more info you would have to ask them.
So to update the theme you will need to log into your Theme Forest account and download the update. There is also a Envato Market WordPress Plugin that you may be able to use to update your theme, but the first option is more reliable.Best regards,
Mike
- You must be logged in to reply to this topic.