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  • April 27, 2015 at 5:31 pm #435448
    TorsteinWold

    Hello,

    The theme update function inside Enfold is not working for me.

    I have already done a few manual updates with FTP.

    Under Updates I get this message “No Updates available. You are running the latest version! (3.1.1)” Even if 3.1.3 is out, “Check manualy” not giving any result either.

    I have entered the registration key.

    Any suggestions?

    Cheers,
    Torstein

    April 28, 2015 at 5:04 pm #436198
    Elliott

    Hey TorsteinWold!

    Double check your information to make sure it’s correct. Also try disabling all of your plugins to see if they are causing javascript errors.

    If your still having trouble then send us a WordPress login and we’ll take a look.

    Regards,
    Elliott

    April 28, 2015 at 5:24 pm #436216
    TorsteinWold
    This reply has been marked as private.
    April 29, 2015 at 5:50 pm #436891
    Elliott

    Hey!

    Hmm, not really sure what could be going on there. I would try contacting themeforest support to see if there is any problems with your account or with the Enfold license.

    You can always update via FTP though, http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/.

    Cheers!
    Elliott

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