Viewing 7 posts - 1 through 7 (of 7 total)
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  • November 5, 2019 at 6:07 am #1153872
    bobfurgo

    Hi guys, i’ve attempted to manually update via SFTP (filezilla to wpengine) since the autoupdate is not working in the backend. I follow the instructions here: https://kriesi.at/documentation/enfold/theme-update/ (delete enfold, reupload theme files) but every time i do it the site breaks. I’m following the instructions exactly as they say so i’m not sure what the issue is.

    Is there any chance someone can try and do this update for me? I’ve provided all credentials in private area. Please let me know, thanks!

    November 5, 2019 at 11:08 am #1153942
    Rikard

    Hey bobfurgo,

    Thanks for the login details. Do you have backups of the site in case something should go wrong?

    Best regards,
    Rikard

    November 5, 2019 at 3:07 pm #1154005
    bobfurgo

    Yep! Thanks for asking. I already made a backup with wpengine.

    November 5, 2019 at 7:19 pm #1154054
    bobfurgo

    Just wondering when you guys will be able to help out with this. I don’t want to make edits to the site until after you guys try and update just incase something happens. Thanks :)

    November 6, 2019 at 6:06 am #1154168
    Rikard

    Hi,

    Thanks for the update. I uploaded and activated the new version but I can’t see anything breaking, could you check your site now please?

    Best regards,
    Rikard

    November 6, 2019 at 4:18 pm #1154314
    bobfurgo

    It looks great! not sure what i was doing wrong…thank you Rikard!

    November 6, 2019 at 9:42 pm #1154446
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 7 posts - 1 through 7 (of 7 total)
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