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Posts
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Hello,
By updating to 4.7.1 I get the following error message:
Can not copy file: enfold/lang/zh_TW.poThe update is not performed.
Can you solve this please?Hey Henk,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? How are you attempting the update, through the Dashboard?
Best regards,
VictoriaHi,
Sorry, I’m not sure why your site is having trouble with that file, I recommend trying to update via FTP.
The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.If you don’t feel comfortable doing this, please include FTP access in the Private Content area and we could assist.
Best regards,
MikeHi,
Thanks for the FTP access, I tried to upload the new theme but about halfway though I got the error:
550 Can't create directory: Disk quota exceeded
Please check with your webhost to remove the Disk quotaBest regards,
MikeHi Henk,
I also tried to upload it via FTP however I’m also getting the same error:
Response: 550 Can't create directory: Disk quota exceeded Error: File transfer failedDo not upload the zip file via FTP since you can’t extract it via FTP.
You’ll need to extract it first before uploading the files and folders.Best regards,
Nikko
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