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  • January 22, 2025 at 5:04 pm #1475573
    michelefellinger

    I have taken over a website where the Enfold Child theme (version 4.7.3) was already installed. My client no longer had the purchase code, so I purchased a new license and activated it in the theme using a token. Everything went smoothly so far. Now I want to update to the latest version (5 or 6?), but the update is not being offered. Can someone tell me what I might have done wrong?

    I am using WordPress 6.7.1

    Thank you!
    Michele

    • This topic was modified 9 months, 3 weeks ago by michelefellinger. Reason: Wordpress-Version added
    January 22, 2025 at 5:39 pm #1475590
    Rikard

    Hey michelefellinger,

    Did you register your theme license? https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    January 23, 2025 at 8:03 am #1475628
    michelefellinger

    Hi Rikard,

    Yes, I registered my purchase and created a token (with the listed permissions). On the Theme Options page within my installation, a blue box appears stating that my key has been successfully verified, a connection to the Envato has been established, and the following information has been retrieved: “My Purchases,” “My Account Name,” and “My Account Email Address.”

    Best regards,
    Michele

    January 23, 2025 at 9:09 am #1475632
    Ismael

    Hi,

    Thank you for the update.

    The automatic update in the dashboard will no longer work in the current version (4.7.3). You will have to download the latest version (6.0.9) from your Themeforest account and update the theme manually via FTP. Please check this documentation for more info: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    January 24, 2025 at 6:30 am #1475707
    michelefellinger

    Hi Ismael,

    thank you for the Info!

    best regards,
    Michele

    PS: Great Support! Thank you!

    January 24, 2025 at 6:49 am #1475711
    Ismael

    Hi,

    No problem! Let us know if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

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  • The topic ‘Update Enfold-Child from 4.7.3 to current’ is closed to new replies.