Tagged: andy
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AuthorPosts
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July 26, 2016 at 10:34 am #665216
Hello everybody
Today I have to once again turn to you with the following problem.
Preliminary update the data:
– WordPress 4.5.3
– Enfold 5.6.1 and additional
– WooCommerce 2.6.3
– WPML 3.4.1 and associated plugins up to date
– CSS and functions.php supplemented (Sidebar Single Page with right Go Back button)
– WooCommerce Multil 3.8.2 (inactive causes error, see Figure B-001)Update of Enfold through, since there are the following errors:
– All ADD to Cart appear in all four languages in English
– Shopping is also displayed in English
– Checkout page is not displayed in the selected language
– Checkout page Italian is not translated or mishmashThe shortcuts are all correct. There are no strings WPML used to Theme (Enfold) or plug-ins to translate.
All plugins deactivated and added individually, there is no change (Cash deleted)
The trouble is on three site of MEXX. Even with a complete new installation, the SQL database to know no old data entries.
Then the payment options are not displayed. And the category Images not.Test purchases you may like to perform
They provide me please help remedy, thanks in advance.
The credentials I add, as a private
Best regards
Jessica- This topic was modified 8 years, 4 months ago by MATTIA.
July 28, 2016 at 1:28 pm #666196Hey MEXX,
not sure what this is about. Can you show us the issues please? I don’t know what you want to show us with your current screenshot.
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyJuly 28, 2016 at 1:51 pm #666232Hey Andy,
danke für die Aufstellung und Anweisungen, habe ich aber alles schon so abgearbeitet, bevor ich Euch angeschrieben habe.
Nach dem Update simmen die Übersetungen nicht mehr. und es wird immer in Englisch angezeigt im Warenkorb und auf der Bestellseite.
Wir benutzen WPML aber nicht für die Theme übersetzung.
Desweiteren werden auch nicht auf der Bezahl Seite die Zahlungsarten angezeigt, erst nach dem die Bestellung auf den Weg gebrachte wurde, erfolgt eine Fehlermeldung und dann erscheinen die Zahlungsarten.
Probiere es gerne selbst aus. Und dann mussten wir auch feststellen, das der Gutschein nicht funktioniert.
Ich möchte Dich bitten, das Du einen komplett Bestellung vornimmst. Das geht schneller und Du siehst dann selbst am besten was nicht funktioniert. Wenn ich es schreibe kommen nur Missverständnisse auf.
Danke.
Grüße
Jessica- This reply was modified 8 years, 4 months ago by MATTIA.
July 28, 2016 at 2:23 pm #666247Hi,
please stick to english, so all moderators can help you.
Please stick to one issue/question only. Open a new ticket for a different one.
Have you got the same issue when using a default WordPress theme, too? please let us know about your results.
Best regards,
AndyJuly 28, 2016 at 2:44 pm #666253Hi,
When Enfold 3.5.4 – no problems
When WordPress Theme – no problemEnfold 3.6.1 is this problem
Best regards,
JessicaJuly 28, 2016 at 3:08 pm #666264Hi,
can you provide us screenshots of the difference between v3.5.4. and v.3.6.1.? cause I still have no idea what the issue is about. Where can we see it?
Best regards,
AndyJuly 28, 2016 at 3:56 pm #666313Hi Andy,
okay, but the screenshots gives confusion.
The best place an order in French and one in Italian. German and English is translated correctly in Theme Enfold. Besides the payment options also missing here.
Enclosed the Screenhots. Please make a purchase, then everything is self-explanatory.
Thanks & Greetings
Jessica
PS:The Category images are not displayed. After installing Theme Enfold 3.6.1
- This reply was modified 8 years, 4 months ago by MATTIA.
August 5, 2016 at 1:21 pm #668953Hi Andy,
When can we expect a result?
And then we have also found that the registry is missing from the Login Page. And also only available in English.
Thanks for an answer
Jessica
August 7, 2016 at 7:00 am #669402Hi Jessica,
3.7.1 of the theme was released during the weekend, could you try updating to see if that helps?
Best regards,
RikardAugust 7, 2016 at 2:29 pm #669451Hi Rikard,
thanks for the message.
Have switched to Enfold 5.7.1.
All assigned pages again.
Updated every Pflugins and activated in succession.Problem persists and the Google Map problem came about including Account sidebar.
What do we do now?
Greeting Jessica
That’s the problem with all MEXX Site !! If we activate Enfold
August 8, 2016 at 10:28 am #669728Hi,
As already written, everything mishmash on our sites, since installing Enfold.
This should now be resolved as soon as possible please.
Now come two more errors to can as seen from the Annex.
Google Map works on the German site, in the other the error message.
Then the Google code will be displayed.
This is the first time that we have these problems with Enfold and incomprehensible.
Asking for quick remedy, thank you.
Just as a side note, WPML and WooCommerce Support unanimously say that this is a Enfold Theme is error.
Best regards
JessicaAugust 10, 2016 at 5:03 pm #670969Hi,
Please refer to this post to fix Google maps error – http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/
In optional domain field, please insert your domain as domain.com/* or leave it empty
Best regards,
YigitAugust 11, 2016 at 4:21 pm #671414Good afternoon, I have performed the steps you indicate me but still does not work, please, I need help, I have to deliver this project possible loantes thanks
August 15, 2016 at 3:08 pm #672688Hi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyAugust 15, 2016 at 3:25 pm #672711Hi, Andy
enclose the access.
Of course, you can make changes and delete as well.
Thanks for the help.
(Enfold 3.7.1 is also available)
greeting
JessicaAugust 15, 2016 at 3:57 pm #672750Hi,
you’re using an old version of the theme, so please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
Best regards,
AndyAugust 15, 2016 at 4:16 pm #672774Hi Andy,
if you had read the post to before, then you would have seen that it has not lößt problems.
The current variant least shows everything on English. And so that customers do not come clear.
The Enfold 3.7.1 is available, you need only activate and then you see the problem already.
As I said, but all plugins disabled as the problem already existed with WooCommerce.
Sorry, Enfold’s problem.
greeting
JessicaAugust 16, 2016 at 12:58 pm #673177Hi,
I can’t find the issue you’re talking about on your website. Login link from your first post does not work anymore. Can you provide us a precise link showing the issue please? we need to be able to inspect the elements in question.
Best regards,
AndyAugust 16, 2016 at 1:21 pm #673194Hi, Andy
I had already sent yesterday
Newly checked again, operate the access.
greeting
JessicaAugust 16, 2016 at 2:08 pm #673239Hi,
I can’t find the issue you’re talking about on your website. Can you provide us a precise link showing the issue please? we need to be able to inspect the elements in question. Screenshots highlighting what’s going on for you would help a lot. Use imgur.com or dropbox.
Best regards,
AndyAugust 16, 2016 at 2:36 pm #673270Hi Andy
look here #666313 since I have you put everything already available.
Thanks
JessicaAugust 16, 2016 at 2:52 pm #673292Hi,
please provide us a precise link instead of #666313, because lots of different posts contain this number.
Best regards,
AndyAugust 16, 2016 at 3:10 pm #673302Hi,
okay, sorry
regards
JessicaAugust 17, 2016 at 4:15 pm #673781Hey!
have you got the same problem when activating a default WordPress theme, too?
There is a new version for WPML plugin. Please keep all plugins always updated.
Would be best to contact WPML and WooCommerce support about this issue, too.
Best regards,
AndyAugust 18, 2016 at 11:00 am #674112Hi Andy,
thanks for the information. But we had already been done, and written in the first post. WooCommerce and WPML have everything checked our SQL database and have said that is a problem Enfold.
And then I just turned myself to you.
All Plugin were up to date, we always do
Were also never had problems, except for the last Enfold version.
greeting
JessicaAugust 18, 2016 at 1:35 pm #674166Hey!
you are still using an old version of WPML:
Please update and let us know when you’re done.
Also you are using an old version of WooCommerce, so please update this plugin as well and let us know when you’re done.
I can’t reproduce the issue on my own installation, so I guess the outdated plugin versions are causing this on your end.
Cheers!
AndyAugust 18, 2016 at 6:24 pm #674291Hi Andy,
that is not the problem.
But we update all plugins tonight. Morning from 9:00 // 08.19.2016 You can restart.
thank you
Best regards
JessicaAugust 18, 2016 at 11:25 pm #674406Hi,
I checked your backend again and still see that you’re using the old versions of the plugins in question. Please update and let us know when you’re done.
Best regards,
AndyAugust 19, 2016 at 8:07 am #674571Good morning, Andy,
as desired all plugins updated.
Problem still exists.
If we activate our Replete of kriese, no problems.
I’d change, only the effort is not worthwhile.thank you
greeting
JessicaAugust 19, 2016 at 9:42 am #674606Hey!
I checked your backend again and you’re still using WPML v3.4.1.:
Finally please update to WPML v.3.5 and afterwards write again in this forum.
Regards,
Andy -
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