Viewing 5 posts - 1 through 5 (of 5 total)
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  • February 4, 2020 at 9:44 am #1181198
    VENTDECOM

    Hello

    I want to update my Enfold Theme 4.5.7 to the newest version 4.7 and I have so many errors messages :

    Errors occured checking on 2020/02/04 07:29:
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Following Envato package errors occured:
    Enfold – Request for Download URL failed.

    Thanks for you help
    Best regards

    February 5, 2020 at 5:33 am #1181624
    Rikard

    Hey VENTDECOM,

    Please make sure that you have given the correct permissions to your token: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5. If that doesn’t help then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    February 5, 2020 at 9:10 am #1181652
    VENTDECOM
    This reply has been marked as private.
    February 5, 2020 at 9:11 am #1181653
    VENTDECOM
    This reply has been marked as private.
    February 7, 2020 at 9:14 am #1182246
    Rikard

    Hi,

    You are very welcome. If you need anymore help then we need to see the actual problem.

    Best regards,
    Rikard

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