Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1172902

    Themeforest says there is an update to Enfold. I have two sites using Enfold and the tokens are validated but not showing any updates. My current Version is 4.5
    How do I update?
    thanks,
    Buddy

    #1172927

    I have the same issue :(
    WordPress 5.3.2
    https://ibb.co/xD2n9QF

    • This reply was modified 4 years, 11 months ago by tolik1404.
    #1173143

    Hi Buddy,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1173144

    Hi tolik1404,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    #1173249
    #1173790

    I have the same problem. Current version is 4.6.1. Theme forest token validates but not showing the update?
    Login details in Private Content

    #1173941

    Hi,

    Thank you for the update.

    Try to remove the database transients using the following plugin.

    // https://wordpress.org/plugins/artiss-transient-cleaner/

    If the update still didn’t show after cleaning the transients, you might have to update the theme manually via FTP.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    #1175973

    I want to update from 4.6.3.1 to the latest version.
    I get this error, when trying to update in the WordPress-Backend:
    “Errors occured checking on 2020/01/19 09:04:
    Download Package URL: Errorcode 404 returned by Envato: Not Found:
    – description: The purchase you have requested is not downloadable at this time.:
    – Possible cause: your download limit might be exceeded – please try again later.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.

    Following Envato package errors occured:

    Enfold – Request for Download URL failed.”

    Thank you for your help.
    Angie.

    #1176182

    Hi Angie,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

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