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Dear Enfold Support Team,
I am currently running a WordPress website using Enfold version 3.5.4. After updating WordPress to version 6.8, I began experiencing errors when attempting to edit pages. The WP-Admin dashboard and the public-facing website continue to work normally.
However, when using the layout builder, certain blocks report errors and a message like the following briefly appears:
Warning: Illegal string offset ‘shortcodehandler’ in /var/www/s7web485/apps/wp2016/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php on line 480I suspect this issue is due to incompatibility between the old theme version and the current WordPress/PHP version.
I would like to know if updating to the latest version of Enfold would resolve this issue. Unfortunately, I cannot update the theme directly, as it was originally set up by someone else and I do not have access to the purchase key.
Could you please advise me on the best way to proceed?
Is there an option to re-register or purchase a new license to receive updates?Thank you very much for your support.
Hey Lion Speer,
Your version is very old, you will need to update, but since then Envato (Theme Forest) has changed from a API to a Token, so first you must manually update.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
Mike
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