Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • September 12, 2022 at 9:06 am #1364666
    g-man

    Since updating to v 5.2.1 a telegram share button was added at the end of all blog posts (see https://www.grohmann-business-consulting.de/esker-trendstudie-claims-and-deductions/).Did not find a way to turn it off.

    What is even worse: Blog post preview causes a “critical WP error”

    Es gab einen kritischen Fehler auf deiner Website.
    Erfahre mehr über die Problembehandlung in WordPress

    Please advise.
    Thanks

    September 12, 2022 at 11:19 am #1364701
    Yigit

    Hey,

    Thanks for contacting us!

    Could you please create temporary admin logins and FTP logins and post them here privately so we can look into it? :)

    Best regards,
    Yigit

    September 12, 2022 at 11:54 am #1364724
    g-man
    This reply has been marked as private.
    September 12, 2022 at 12:19 pm #1364738
    Yigit

    Hi,

    I went to Enfold theme options and saved it and that helped but critical error only shows up when I am logged in and enabling debugging mode does not display the error. I believe the issue might be related to one of your plugins. Could you please try de-activating them all and activate them one by one to find the culprit?

    Regards,
    Yigit

    September 12, 2022 at 1:43 pm #1364752
    g-man
    This reply has been marked as private.
    September 12, 2022 at 1:52 pm #1364754
    Yigit

    Hi,

    You are welcome!

    We will keep the thread open so please feel free to reply back to this thread if the issue remains :)

    Best regards,
    Yigit

    September 12, 2022 at 6:18 pm #1364808
    g-man

    Hi Yigit,

    We checked all plugins. Problem still exists. We cannot preview new and/or existing posts/pages in the WP backend. Nevertheless, if we publish them, they are available.

    We are using the same plugin setup with several WP websites, but other themes. No problems so far (all plugins are updated to the most current versions). Still believe that the Enfold update causes the trouble. We did not have any problems with Enfold either until we installed the 5.2.1 update.

    Any suggestions?

    Regards,
    g-man

    September 15, 2022 at 1:14 pm #1365119
    Yigit

    Hi G-man,

    Could you please send FTP logins once again so we can look into it? :)

    Best regards,
    Yigit

    September 15, 2022 at 4:07 pm #1365158
    g-man
    This reply has been marked as private.
    September 15, 2022 at 4:42 pm #1365169
    Yigit

    Hey,

    Thanks! It seems like you have deleted the WP user you created for us. Could you please create it once again as well?

    Regards,
    Yigit

    September 15, 2022 at 5:03 pm #1365174
    g-man
    This reply has been marked as private.
    September 16, 2022 at 2:51 pm #1365254
    Yigit

    Hi,

    Thanks!

    None of your pages load when logged in on my end. I installed and temporarily activated Twenty Twenty-Two theme to confirm that issue is not theme related. I could reproduce the issue with Twenty Twenty-Two theme as well.

    Have you de-activated all active plugins? If not, please try doing so. Issue is probably plugin related and certainly not theme related :)

    Best regards,
    Yigit

    September 16, 2022 at 3:16 pm #1365263
    g-man

    Hi Yigit,

    Thanks for the support. Plugins were checked once. We will re-check them.

    Regards,
    g-man

    September 16, 2022 at 3:42 pm #1365266
    g-man
    This reply has been marked as private.
    September 16, 2022 at 3:47 pm #1365267
    Yigit

    Hi,

    You are welcome, Werner!

    Let us know if you have any other questions and enjoy your weekend :)

    Regards,
    Yigit

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Viewing 15 posts - 1 through 15 (of 15 total)
  • The topic ‘Update 5.2.1: Telegram share button, preview blog posts causes critical WP error’ is closed to new replies.