Viewing 13 posts - 1 through 13 (of 13 total)
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  • August 11, 2020 at 3:08 pm #1236679
    aabeve

    Hello, today I installed the update 4.7.6.2, but our website crashed.
    I got the message “Stylesheet is missing”.
    In the mean time I have installed a backup.
    Can this be solved please?

    Best regards,
    Henk

    August 11, 2020 at 3:38 pm #1236681
    Guenni007

    No Problem to install it !
    https://webers-testseite.de/pureinstall/

    i do it always this way: https://kriesi.at/support/topic/some-hints-and-advice-to-update-enfold/#post-1056107

    August 11, 2020 at 4:20 pm #1236693
    aabeve

    OK, thank you, that’s something I can try. However I don’t see where I can download the file.
    The text in the changeloig is “The online version of the changelog is available here” but there is no link in this text.
    Best regards,
    Henk

    August 11, 2020 at 7:56 pm #1236730
    Guenni007

    As always on Envato / themeforest:
    https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

    login to your account : https://themeforest.net/sign_in

    August 12, 2020 at 9:03 am #1236876
    Rikard

    Hi,

    Thanks for helping out @guenni007 :-)

    Best regards,
    Rikard

    August 13, 2020 at 11:45 am #1237364
    avdprojects

    I got the same problem after updating. I saw that the folder Enfold was completely empty :-(
    Glad that I use Duplication Pro with daily/weekly/monthly scheduled task, so I was able to fix it by uploading only the folder ../themes/enfold/

    August 15, 2020 at 5:34 am #1237977
    Rikard

    Hi avdprojects,

    I haven’t heard of that happening before, but I’m happy to hear that you got it working again though.

    Best regards,
    Rikard

    August 17, 2020 at 4:17 pm #1238521
    aabeve

    Hello,
    On August 11, 2020 I made a topic that the update to 4.7.6.2 resulted in the error message “Stylesheet is missing”. I updated this version within the WordPress environment on the Enfold thema update page.
    Guenni007 advised to do the update via ftp. I have done that and the problem was gone.

    However today I installed update 4.7.6.3 via ftp and I get now the same error message “Styesheet is missing”. In the mean time I’ve set back version 4.7.6.2.
    Can you tell me please what I should do to update Enfold (I’ve never had this problems before by earlier updates)?

    Best regards,
    Henk

    August 17, 2020 at 5:28 pm #1238568
    Victoria

    Hi aabeve,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    August 17, 2020 at 5:36 pm #1238579
    aabeve
    This reply has been marked as private.
    August 19, 2020 at 6:23 am #1239016
    Rikard

    Hi Henk,

    Thanks for that. If you are getting a message that the stylesheet is missing, then you are uploading the wrong file. Please download the theme package from Themeforest to your local computer, then unzip that file. In that unzipped folder should be a zip file called enfold.zip, please use that file. I don’t know why you need to install the theme manually though, since the automatic updates seems to be working on your site?

    Best regards,
    Rikard

    August 19, 2020 at 8:40 am #1239052
    aabeve
    This reply has been marked as private.
    August 19, 2020 at 12:05 pm #1239139
    Victoria

    Hi Henk,

    It can be that the Envato API does not work so well with your server configuration.

    If you need further assistance please let us know.
    Best regards,
    Victoria

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