Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • February 2, 2019 at 7:19 pm #1062041
    bsingenberger

    Hello
    I’ve done all the updates and I’m currently running version 4.5.2. The theme update says “Last time we checked the token we were not able to connected to Envato:”. The tokens have all been updated, but there is no check for a new update. Yesterday I found many entries on the support which also have problems with the update from 4.5.2 to 4.5.3. What does the solution look like?
    Thanks,
    Beat

    February 4, 2019 at 8:24 am #1062515
    Rikard

    Hey Beat,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 4, 2019 at 10:11 am #1062561
    bsingenberger
    This reply has been marked as private.
    February 5, 2019 at 6:34 am #1063024
    Rikard

    Hi,

    Thanks for that, though the details are not working. Please check and verify.

    Best regards,
    Rikard

    February 5, 2019 at 9:17 am #1063075
    bsingenberger
    This reply has been marked as private.
    February 6, 2019 at 7:51 am #1063490
    Rikard

    Hi,

    Thanks for that, it looks like you Envato token doesn’t have the correct permissions, please see private. Please refer to this to set the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

    Best regards,
    Rikard

    February 7, 2019 at 9:43 pm #1064312
    bsingenberger
    This reply has been marked as private.
    February 8, 2019 at 10:31 am #1064510
    Rikard

    Hi,

    I still get the same error messages, and I don’t think you pasted the correct token in the backend. Did you read the next tab in the documentation? https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-6

    Best regards,
    Rikard

    February 8, 2019 at 7:57 pm #1064756
    bsingenberger

    Hi Rikard
    Ok, it’s works fine. Thanks for your support.
    We can close the ticket.
    Best regards,
    Beat

    February 9, 2019 at 3:52 am #1064841
    Nikko

    Hi Beat,

    Glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Update 4.5.2 to 4.5.3’ is closed to new replies.