Viewing 9 posts - 1 through 9 (of 9 total)
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  • March 10, 2018 at 5:36 pm #924962
    joannapurosto

    The site that I manage, isn’t visible at all after the update. I don’t have any plugins on and I didn’t get any error message after the update.

    I was asked to start a new thread. See previous messages below. Admin login details are in private content box but I don’t have FTP details for this page.

    Previous messages in another thread:
    Yes, the same thing happened to me too. I get error message:
    “Fatal error: Can’t use function return value in write context in ../themes/enfold/header.php on line 6”

    Hopefully this will get fixed soon! I don’t have a backup so I’m screwed now.

    Rikard
    Moderator
    Hi @joannapurosto,

    Please open a new thread and include WordPress admin login and FTP details to your site in private so that we can have a closer look.

    Best regards,
    Rikard

    March 10, 2018 at 5:56 pm #924965
    ak-muc

    15 sites i updated to 4.2.6 crashed too. LOL

    March 10, 2018 at 6:20 pm #924974
    Yigit

    Hey,

    Sorry for the inconvenience. Please upgrade PHP version to minimum 5.6 or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions. Please also see – https://kinsta.com/blog/php-7-hhvm-benchmarks/

    Cheers!
    Yigit

    March 11, 2018 at 5:33 pm #925220
    ak-muc

    all sites are running with PHP 7.0 … and all sites are crashed after updating to ENFOLD 4.2.6

    March 12, 2018 at 8:57 am #925377
    Nikko

    Hi joannapurosto,

    Can you give us ftp access? so we can check further.


    @ak-muc    : can you create a new thread? and give us temporary admin and ftp access and post it in private content, so it is only visible to the moderators and the thread creator.

    Best regards,
    Nikko

    March 22, 2018 at 11:57 pm #931708
    Eric

    Hi Enfold Support,
    What’s the status with this problem with the 4.2.6 update? Thankfully we have a staging site where we test all plugin, theme and wordpress core updates on and during the 4.2.6 update, saw the entire site go down–even with all the plugins deactivated. We then reverted back to enfold 4.2.5 and all was back to normal. Is it directly related to php version or something else?
    Thanks!
    Eric

    March 23, 2018 at 9:19 am #931821
    Victoria

    Hi Eric,

    Can you please check server log for error? Also, you can try again, but delete the Enfold folder and upload a fresh copy. Some files have moved and the sometimes they cannot be deleted.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    March 23, 2018 at 4:34 pm #932016
    Eric

    Hi Victoria,
    Will check error logs. We use a child theme. Will your proposed fix work with a child theme set up? Thanks!
    Eric

    March 24, 2018 at 6:12 pm #932436
    Basilis

    Hi,

    Check with the Child Theme and let us know the issues and we will do our best to assist you.

    Best regards,
    Basilis

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