Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 10, 2021 at 2:18 pm #1332323
    bojsenit

    Hi guys
    I have just bought a license for Enfold. I am managing a site using Enfold and have entered an API code.
    When I try to update the theme the message is that I am running the latest version (4.4.1)
    If I check manually I am not getting the option to update to newest version.

    Can yoy please tell me what to do. Thanks.

    December 10, 2021 at 3:20 pm #1332330
    Yigit

    Hi,

    Thanks for contacting us!

    Envato has updated their API and we have implemented those changes in Enfold 4.5 so any version older than that requires a manual update first.

    That being said, if you have a backup of your current installation, we can update Enfold to the latest version for you :)

    Best regards,
    Yigit

    December 12, 2021 at 12:50 pm #1332480
    bojsenit

    Hi Yigit
    That’s a good offer. Please update. Thanks a lot.

    December 13, 2021 at 4:40 am #1332520
    Rikard

    Hi,

    Thanks for the update. If you need help with updating, then please share FTP login details with us as well, and verify that you have backups of your site.

    Best regards,
    Rikard

    December 13, 2021 at 9:42 am #1332537
    bojsenit

    Thanks – se details below. Backup okay!

    December 13, 2021 at 2:11 pm #1332566
    Yigit

    Hi,

    Thanks for the information. I updated the theme on your installation. Please review your website :)

    Best regards,
    Yigit

    December 13, 2021 at 2:32 pm #1332574
    bojsenit

    That’s cool. Thanks a lot guys. You are the best.

    December 13, 2021 at 2:34 pm #1332575
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

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