Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 16, 2015 at 2:12 am #503789
    mikogradle

    Hi,

    I updated gradle.staging.wpengine.com to 3.3.2 and the Avia editor mode is now broken.

    Any reports of this or a fix/workaround?

    Miko

    September 16, 2015 at 10:12 am #503896
    Yigit

    Hey mikogradle!

    Can you please elaborate? A screenshot showing the issue would help.
    Also, please try flushing cache and refreshing your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Regards,
    Yigit

    September 16, 2015 at 6:56 pm #504330
    mikogradle

    my site is

    http://gradle.staging.wpengine.com/ (hosted on WPengine)

    and screen shot is
    https://www.dropbox.com/s/r0iy3seh4cdo2vy/Screen%20Shot%202015-09-16%20at%209.48.51%20AM.png?dl=0

    occasionally I have to get the advanced editor to refresh by toggling it with the default editor to “wake it up” but with 3.3.2 it just never renders at all.

    September 16, 2015 at 7:31 pm #504343
    Yigit

    Hi!

    It seems like you are still using an older version of the theme. Have you downgraded? If not, please try updating the theme manually via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    September 16, 2015 at 7:33 pm #504345
    mikogradle

    Hi yes, i was forced to roll back to an earlier version of the theme because it broke the editor.

    So manually updating via FTP would work better than updating within the auto updater?

    Miko

    September 16, 2015 at 7:38 pm #504349
    Yigit

    Hey!

    To make sure that all files are overwritten FTP is preferred. If that does not help, please try de-activating all active plugins.

    Regards,
    Yigit

    September 16, 2015 at 7:42 pm #504354
    mikogradle

    do you maintain or know of a list of plugins that makes your theme mad?

    September 16, 2015 at 7:45 pm #504358
    Yigit

    Hey!

    Sorry, unfortunately no. However major plugins should work fine. You can start deactivating less popular ones to find the culprit :)

    Best regards,
    Yigit

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