Hello, I’ve already bought 3 times Enfold. In my third website, I can’t update Enfold. They ask me for a key, I put the key but it doesn’t work. And I can’t find the support. Thanks.
Hey Aimata,
Thank you for the inquiry.
I can’t update Enfold. They ask me for a key, I put the key but it doesn’t work
Did you generate a private token? If you haven’t, please check the documentation below: https://kriesi.at/documentation/enfold/theme-registration/#what-is-an-envato-personal-token
And I can’t find the support.
Do you have the purchase code? If you have a purchase code, you can register a new account in the forum using the following link: https://kriesi.at/support/register/
After the forum registration, you can open a new inquiry using this form: https://kriesi.at/support/forum/enfold/#new-post
Best regards,
Ismael
Thank you very much!