I am having trouble accessing the downloaded file. When i click on the file to unzip, an error message pops up with “application not found” otherwise nothing happens at all. Any thoughts?
Hey collective_fitness01!
The error seem to be of a local system issue you need a software to unzip it…
Please download the theme files again. unpack the whole zip file – the result should be many folders within a folder which contains psds, docs, images etc pick the folder or zip file name enfold and upload it.
You can use WinRar or 7Zip application to unzip it.
Best regards,
Vinay Kashyap
Hi Vinay,
Its not even opening in the apps???
Hey!
If you can post temporary admin logins and FTP logins here privately and attach a copy of your purchase license, we can install the theme for you.
Regards,
Yigit
Thankyou.
Apologies, please see below
Hi Yigit,
Ok do all the editing options appear when the site goes live then? Because it seems like i cant do much in terms of content and design, in wordpress?
Hey!
You sure can. Please check out this video tutorial – http://kriesi.at/documentation/enfold/portfolio-item/intro-to-the-advanced-layout-editor/.
If there are certain customizations you would like to make, please point them out so we can assist you
Best regards,
Yigit