Viewing 9 posts - 1 through 9 (of 9 total)
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  • March 7, 2019 at 12:27 pm #1075952
    luratidante

    Hi,
    this is a small screenshot:

    View post on imgur.com


    you can see, under the main image, a “missing” placeholder, referred to the same image but coming from the test site.
    This error repeats on all the pages with the same structure.
    Looking into the code you can see two DIV, the first with the correct link, the second with the wrong one (that I’d like to delete for good):

    <div class='avia-image-container-inner'><img class='avia_image ' src='http://www.websitename.com/wp-content/uploads/wall-e_1920x1049_423-774x423.jpg' alt='' title='wall-e_1920x1049_423'   itemprop="contentURL"  /></div></div>
<div class='avia-image-container  av-styling-   avia-builder-el-2  el_after_av_image  avia-builder-el-last   avia-align-center '  itemscope="itemscope" itemtype="https://schema.org/ImageObject"  ><div class='avia-image-container-inner'><img class='avia_image ' src='http://test.websitename.com/wp-content/uploads/wall-e_1920-1210x423.jpg' alt='' title=''   itemprop="contentURL"  /></div></div></div>

    I looked high and low for this, but I didn’t find a proper reference.

    • This topic was modified 5 years, 9 months ago by luratidante.
    March 9, 2019 at 7:22 am #1076605
    Rikard

    Hey Giovanni,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    March 11, 2019 at 1:09 pm #1077319
    luratidante
    This reply has been marked as private.
    March 11, 2019 at 1:13 pm #1077320
    luratidante

    link in private content

    March 12, 2019 at 8:07 am #1077704
    Rikard

    Hi,

    Thanks for that, though I can’t see that extra element which is in your screenshot on my end using Chrome. In which browser are you seeing that?

    Best regards,
    Rikard

    March 12, 2019 at 12:32 pm #1077803
    luratidante

    Hello Rikard
    I confirm that in Chrome it’s ok
    The placeholder appears with Firefox (both standard, with all my plugins, and clean, without anyone of them) and with IE.
    As per your request, I will check later also with Opera, Safari and Edge, and maybe with PaleMoon (just need the time to download the portable version of all the a.m.)
    Back to you later.

    March 14, 2019 at 4:55 am #1078507
    Rikard

    Hi,

    Thanks for the update, I get the same problem in Firefox. I had a look in the builder and it looks like you have an extra image under the hands with soil, what happens if you simply remove that?

    Best regards,
    Rikard

    April 1, 2019 at 9:33 am #1085377
    luratidante

    Hello
    Sorry for the late reply, I finally sorted it out: there was an “invisible” empty media element just under the proper image; once removed it the page is ok. Now I must edit all of them, whenever I’ll have time.
    Thank you for the support. Where should I put the “SOLVED” tag?

    April 2, 2019 at 6:49 am #1085865
    Rikard

    Hi,

    Great, I’m glad you found the problem and thanks for the update. I can close the thread for you, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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