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  • #1471606

    Hello, I’ve been using a few enfold licenses for years and for some reason it’s been a few months since my personal portfolio page is experiencing incredibly page load speeds compared to my previous experiences with your theme. I haven’t installed any weird/new/big plugin, all images have been optimized, I’ve got a cache plugin installed as recommended and my hosting service does not seem to find the problem. Can you kindly please take a look and let me know what is happening? I’ve been using Google Page Insights to try to diagnose my site but I haven’t been able to find the issue as to why is it loading so slow…
    I’ve provided credentials and I hope you guys can help me, I just renewed my support license since this issue is something I have not been able to catch at all…

    Thank you

    • This topic was modified 1 month ago by sebastr021.
    #1471783

    Any reply for the support team? Has anyone been able to see this ticket? Thank you

    #1472017

    Hi,
    Thank you for your patience, when I check your /design-portfolio/ page with webpagetest.org as a desktop it loaded around 4s
    as mobile, it loaded around 8s, I found that your WP-Optimize plugin created separate files for mobile:
    Screen Shot 2024 11 23 at 10.15.46 AM
    when I disable this it then loaded around 6s for mobile.
    webpagetest.org uses 4g for mobile and page speed uses 3g, in both cases the mobile tests are throttled down and a real world device may use a 5g connection.
    Your bluehost plugin is also caching, so you have the theme cache, WP-Optimize cache, and bluehost cache.
    You could test the different settings in each, but in my experience, 4s for desktop and 6s for mobile is fair.

    Best regards,
    Mike

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