Tagged: loading speed, Page Speed, slow loading, support
Hello, I’ve been using a few enfold licenses for years and for some reason it’s been a few months since my personal portfolio page is experiencing incredibly page load speeds compared to my previous experiences with your theme. I haven’t installed any weird/new/big plugin, all images have been optimized, I’ve got a cache plugin installed as recommended and my hosting service does not seem to find the problem. Can you kindly please take a look and let me know what is happening? I’ve been using Google Page Insights to try to diagnose my site but I haven’t been able to find the issue as to why is it loading so slow…
I’ve provided credentials and I hope you guys can help me, I just renewed my support license since this issue is something I have not been able to catch at all…
Thank you
Any reply for the support team? Has anyone been able to see this ticket? Thank you
Hi,
Thank you for your patience, when I check your /design-portfolio/ page with webpagetest.org as a desktop it loaded around 4s
as mobile, it loaded around 8s, I found that your WP-Optimize plugin created separate files for mobile:
when I disable this it then loaded around 6s for mobile.
webpagetest.org uses 4g for mobile and page speed uses 3g, in both cases the mobile tests are throttled down and a real world device may use a 5g connection.
Your bluehost plugin is also caching, so you have the theme cache, WP-Optimize cache, and bluehost cache.
You could test the different settings in each, but in my experience, 4s for desktop and 6s for mobile is fair.
Best regards,
Mike