Dear Team,
I have found this topic and followed all the steps but still no sound with the video.
I have also left a message on the string of this topic but I have not received an answer this is why I am starting a new topic about it. This was my message:
Hello!
I also have this problem that I try to unmute the home video without any success.
I have changed and put the secion.php in the childtheme folder /shortcodes
Here is the link to the page: https://josephalkmaar.nl/
Could you please be so kind and get back to me?
Thank you!
Kind regards,
Erna
Can somebody please help me out?
Hi ernaborbas,
We apologize for the delayed response.
Can you give us FTP access and admin access on the site? so we can check further.
Just post the credentials in private content.
Best regards,
Nikko
i guess – no chance to influence background video from iframes . A selfhosted video (html5) will work.
Dear Nikko,
I am sending a Private message.
Thank you very much!
Kindregards,
Erna
Hi ernaborbas,
I apologize for my mistake autoplay videos should be mute, major browsers such as Chrome and Firefox have already made policies for it, you can read these articles from them:
– https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
– https://hacks.mozilla.org/2019/02/firefox-66-to-block-automatically-playing-audible-video-and-audio/
In section.php, you can see this code:
'video_mute' => true,
but even setting this to false will not make any difference for autoplaying videos.
@Guenni007 thanks for helping out.
Best regards,
Nikko